Physical Therapist
9471 Baymeadows Road, Jacksonville
Physical TherapistJacksonville 3.3 (7)
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Physical Therapist in Jacksonville, FL
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Claim this listing3.3 on Google from 7 reviews · Read on Google
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Today is my second day, I am private care and the room was dirty, client was dirty and the smell. Lights burned out in bathroom and it is daytime so the staff says it's fine I can see, but what about at night? No one knows how to contact maintenance, one mid afternoon staff kitchen/aid will while clients are waiting to eat, only help who she wants to help. Must be nice to have a job where you can choose to be rude or nice to elderly clients paying your check.. This is Very unfriendly place. There are nicer places out there. Asking A Care Pro which facilities they like? This one will never be mentioned. I would never want to stay here. Some of the staff are doing there best, but hard to carry a full load when you're co-workers are very ignorant.
Physical Therapist
9471 Baymeadows Road, Jacksonville
Physical Therapist
My mother was a resident at the Greenhouse for over 5 years, and she passed away in 2025. My wife and I were there multiple times a week, my wife more than I, so we got a very good firsthand experience of the care at the Greenhouse. My Children and grandchild often visited too. My siblings were there off and on as they live far out of town, but on their behalf, I think they would concur with my review. I have to tell you that without exception, these are some of the kindest, godliest, sweetest, caring people on the planet. We came to know some of them, and they ended up feeling like part of our family. A few of them even came to the Celebration of Life shortly after she passed. I love them. My mother had vascular dementia but remained very high functioning, especially with her social skills, so she engaged with the staff daily for the entire 5 years. She was in very bad condition before she entered the Greenhouse, but after a 3-month settling-in period with really good patient care, she was in way better shape than when she lived in her house the previous 5 years. They adjusted and reconfigured all of her meds and got all of her chronic ailments under complete control, giving her the best quality of life. We certainly couldn't have done it without them. Everything about that place was great. The vibe when you walk in with the huge kitchen, the smell of home-cooked food, the lounge chairs with TVs, a large family dining room table, an outdoor patio with music playing in the background made it the absolute best for geriatric care. They even have a beauty salon for residents in the back. This is not by any means your grandmother's "Nursing Home." There is a staff of 24-hour RNs as well as 3 Shabaz, as they call them (CNAs), at any one time during the day for about 9 or 10 residents, so the ratio for provider to patients is fantastic. There are monthly visits from a house doctor, and one of the best hospitals in Jacksonville, Baptist South, is right across I-95, a 4-minute ride, which happened quite often with my mom. I loved it and so did my mom, the 3 meals per day eaten at the large, spacious dining room table overlooking the lake in back. I very often sat at the table with my mom and ate. All the residents were at the table at the same time to give you that old school family atmosphere. The food was great. I very often would ask my mom, who by the way was clearly the CEO of our family growing up, how she liked it there, and she would very often say " Oh, this is wonderful, I don't have to cook or clean or do laundry, this is great," and she meant it. She was a no BS kinda lady her entire life, ask the Greenhouse people, they're chucklin right now, shaking their heads "Yes" as they read this. They often had special events too with music and special meals on holidays, with great decorations. Well done! Overall and unquestionably, this is 5 solid, unwavering stars for the Stars at the Greenhouse. If you would like to call me for more details, ask the Greenhouse people for my number. I'm happy to tell you more about it. Our family is indebted to all at the Greenhouse forever for your care and love.
God is good. I don't know what I'd have done without the comfort of daily Cleanliness. The ladies were all so courteous and went the extra mile if I needed something. Tina runs an amazing happy department, everyone's always cheerful and respectful. I felt like I was coming home the second time I came back, actually sad to leave. Please God continue to bless Tina and her staff.
It started off well and ended horribly. If your loved one doesn't just sit in front of the television, this isn't the place for them. I heard the staff make homophobic remarks about how a male resident was eating a banana. I watched as the staff played solitaire and shopped online. I saw a male resident sitting in his urine soak sweatpants. I stayed quiet out of fear of them Baker Acting my loved one, which they ended up doing anyway. His disease wasn't easy at the end, which I wholeheartedly acknowledge; however, they didn't even recognize the signs of terminal agitation. He needed...no he deserved love and compassion. Instead he was made out to be a monster. If you are considering this home for your loved one, please reconsider.
This Greenhouse is MOST excellent....I mainly know the day crew but love each one of them 💜
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