Scott Air of Florida Inc

If you are looking for a professional, trustworthy, and customer centric a/c company, Scott is the one. We have been using them for four years and whether for maintenance or service calls they always have been available within 24 hours and many times same day. Case in point, we arrived home at 6pm to AC not working. Called answering service and heard back within 5 minutes from Leslie, the friendliest office manager ever. Scheduled for next day, went out for a bit, came back and a Scott Air business card on our door saying they had been in my neighborhood and stopped on way home to see if they could do the repair. Called the # on the business card and service tech said he was still in the area(it's now 7:00PM) and would come back. He came and 20 minute later repair made. Now that is customer service!

Is there a place to give 10 stars???!!! I could not be more happy and satisfied with Scott Air and their customer service. Let’s face it, when the AC goes down its stressful and never good news. My central air system was 16+ years old and basically dead. They came out on time to see if they could revive it and we determined that it was time to replace the whole thing. They had a very competitive quote for me in 15 minutes during that same visit. An hour later they had me approved for 18 months same as cash financing (easy peasy) right on the phone. 30 minutes after that they scheduled the install of the new system for the next day. So… that morning they showed up exactly on time at 9am as promised. Their techs were right on it, and knew exactly what they were doing. They even fixed a few things that we not up to snuff from the original install back when this place was built. Three hours later they were done and done! Signed the work order and they were out. Couldn’t be more smooth, hassle free, and straight forward. Now my place is cool and comfortable and it wasn’t stressful at all. Thanks Scott Air… you guys are awesome! A good, solid old-fashioned family owned business that you can trust, and at a great price… how refreshing!

I highly recommend Scoot Air . I cancelled service i had arrange with another company because for a couple of weeks they were evasive when i called to ask when a repair part they had ordered would be delivered. Scoot Air came out the day after i called to request the service, and discovered the other company had totally misdiagnosed the problem. Ashley ordered the part that was actually needed, it was available the next day and Vicky personally went to pick it up. They me to fit me into their schedule the next day for repair. Ken effected the repair and my A/C in now working beautifully. This is a family owned small business that maintains a personal touch while being extremely professional. Me and my husband highly recommend them!

My AC was blowing hot at about 4pm. Scott Air installed the Carrier unit 12 years ago....I live at the beach and have never had a problem. They said they could come right away, but since it was expected to be in the 70's overnight I told them I could wait till the next day. The next morning at 8am I got a call that the tech was on his way! Jeff showed up and went right to work. He immediately diagnosed that the capacitor was the problem and fixed it in 15 minutes. He did several other diagnostic checks and told me to prepare for a new system in the coming months. Jeff was very knowledgeable and shared with me all the options I have for a new system which I will need soon. 12 years for an AC system at the beach? Priceless! Thank you Scott Air!