First Coast Health & Rehab

Don’t go buy what u seen online. This building really looks good on inside. Therapy team is very awesome. My admissions process was very smooth. You can tell the staff really cares.

Majority of these 5 star reviews are from people that work there. Even the administrator of the building has given it a 5 star review 🤣

If I could give 0 stars I would. My grandfather is in this facility currently. We have tried reaching out to the SW for questions especially because we live out of state. I work in home health so I understand the role of a SW and this woman needs a new job. She has no answering machine so cannot leave a message and she never answers her phone. We e-mailed since we couldn't leave a message and no return e-mails. We finally got an e-mail today that stated we needed to figure out what the plan was for my grandfather to discharge which we didn't even know it was close to him to discharge since we cannot get a hold of anyone for information. She then called to say she got the email but didn't answer because she had already given us the answer, which she did not as we haven't spoken to her and was also told by her it isn't her job to help us out to find a facility in our state or transportation from FL to our state. Which 100% that is the job of a SW. Not sure who I can report this facility to but I will be reporting for how poorly it is ran. Also SW at my job is reporting this SW for neglect. Oh also the director doesn't take calls you must e-mail her too which she never emails back. What a joke!