HVAC & AC RepairJacksonville 4.8 (52)
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HVAC & AC Repair in Northeast Florida
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Recent Google reviews
We purchased our A/C unit from A Comfortable Environment in 2019, and recently experienced an issue during the middle of a heat wave. Even though we couldn't locate our warranty paperwork and only had the original estimate, they stood behind their work and honored the warranty without hesitation, replacing the failed part and getting us back up and running quickly. What impressed me most was the level of integrity and customer service. The owner personally called me after hours to assure me that they would take care of the situation. That kind of commitment and accountability is hard to find these days. If you're looking for an honest, ethical company that truly stands behind its products and customers, look no further than A Comfortable Environment. Highly recommended!
My experience was wonderful. My air conditioner had stopped working in our Florida summer heat and I had three fans on me to survive. Antonine was professional and got it fixed promptly. Thank you for the courtesy service.
Due to a neglected clogged drain issue on my HVAC system, the system shut itself off (by design) on the July 4th weekend. ACE was able to have a technician come out and fix the issue within a few hours of being notified of our AC crisis on a holiday weekend. ACE did ALL of this for less than $200! Awesome! Oh, and they were nice, too! They were polite and professional; not gruff or sounding annoyed. They even said, "Thank You for your business". It's been a while since I've heard, "thank you for your business". Thank you ACE!
A.C.E. is great! My unit was 13 years old with heavy use, they've helped me several times with repairs but it was finally time for a replacement. They were able to estimate it same-day and came out the next day with the replacement unit. Their installers went right to work upon arrival and didn't stop until the new unit was cooling my house off again. The installers were also knowledgeable and patient with all of my questions. A 2-stage unit was installed and I'm the curious type so they patiently explained it to me until I was satisfied I knew enough about it. Definitely recommend A.C.E!
Had a really positive experience working with Sam Shulz regarding HVAC and A/C maintenance. Communication was clear and easy, and everything was handled smoothly from start to finish. Very professional and easy to deal with—definitely recommend.
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