San Marco Spa and nails

Made an appt and waited 30 mins before getting started. Why even accept the appointment? It would have been better if they communicated that to me and I would have come back when they were ready. Here’s the kicker: I asked for a new pumice stone, the lady agreed, she went to the back, and when she came back proceeded to use the same one. When I pointed it out, she had an attitude and huffed away to actually get a new one 😭 I’ve heard great things about this salon and it looks nice, but sadly, I can’t say my first time was a good experience.

Amazing experience start to finish. My niece an I came in as walk ins and were taken care of pretty quickly. The staff are very friendly and accommodating. There were several regular in the salon today and I can see why they are so loyal. I received an SNS manicure with a deluxe pedicure while my niece got a basic manicure and pedicure. Iade an appointment for my next service because I loved the atmosphere so much!

I want to start by saying I have frequented this spa for a long time now and every other time I’ve been there I’ve received work that has been high quality. This has been my only bad experience and I share this so that the nail technicians can be aware. Two days ago I had a mani/pedi at the spa and the gel manicure I received was partially down my nails, making it look like I have a lot of outgrowth. Additionally, one of the nails is already peeling up. I did come in last thing of the day and I understand if the techs felt rushed because of that. I was really excited about the manicure and didn’t take a good look in the spa, which I should have so that they could fix the manicure. Everything else about the experience was fabulous, though. My pedicure looks amazing and everyone was very very nice. It’s important that techs starts the gel polish as far back on the nail as they can. It elevates the quality of the work. And it’s important to get every step of the nail preparation right so that there isn’t gel lifting within two days of being applied. I look forward to returning in the future but I will be a little bit more discerning so that this doesn’t happen again. It’s disappointing.

I’ve been going here for years and love it! Sam has been my go to for French mani and pedis but everyone is great and they just got these new pedicure chairs 😍 massage and pedis are the best. The deluxe pedicure is wonderful. Always very clean and great service!