Furniture & Home DecorJacksonville 3.8 (106)
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Furniture & Home Decor in Jacksonville, FL
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Claim this listing3.8 on Google from 106 reviews · Read on Google
Recent Google reviews
This location as absolutely wonderful and I had the BEST experience with the lovely young lady over the phone and with the store manager Timothy Stokes! The manager was very friendly and responsive with everything I asked and was trying to workout the best possible options for me moving from out of state to the Jacksonville area. He even took the time to text me pictures of many living room and dining room options which was also greatly appreciated. Very kind and extremely helpful explaining the process which I am new too. Will definitely be utilizing this location once I’m moved and settled in.
What is up with this Chad guy? He decided to come in a low income area and hassle people about money. He stays over hours and calls people after business hours, and before business even opens. Like man get a life. The items that people are renting at this location are already triple priced what they need to be so I feel like he can work with people much more than he does. Even if you tell this man, you are in the hospital on your you know what bed He will still tell you he need a little something towards your payment. He operates as if the only way he gets paid as if we make payments. I just don’t think he should be the manager there, It needs to be someone with a little more understanding and regards for human life. Can we please figure out how to get this man removed so many people will not come to this location all because of him. He also has a very negative attitude and is very rude and condescending. He had to come from sales or collections or something the way that he acts, I really don’t think this is a business for him. We all want you out Chad, please leave. Also, Samantha is amazing when she isnt letting Chad put a battery in her back. I say Samantha for manager!
Please avoid this location at ALL COST!!! HEATHER and CHAD are EXTREMELY unprofessional when it came to my online order of furniture. Instead of leading with professionalism I was met with embarrassment and threats. By all means avoid this location!! This is the worst experience I have ever dealt with. Management needs to understand-go IMMEDIATE re-training when it comes to customer/management relations.
I currently have a product from them and it’s crazy to think you’d give a customer a product that isn’t even put together. The dryer is missing the door handle & have fought with the store for 3 months to get said part. No communication has been done. They just shrug their shoulders and don’t even care. Called again and spoke to the store manager apparently only to find out the part was never ordered!!! My kids have cut their fingers on this washer and won’t even replace it. It’s been a nightmare and yet I’m paying for this.
There nice order stuff on line it's better quality. Heather is very nice..A great team of people.
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Furniture & Home Decor
9556 Historic Kings Road South, Jacksonville