Regal Nails, Salon & Spa

I had my nails done less than two weeks ago. I wasn't happy with the initial results because the tech did not listen to what I wanted and made the nails too long. In addition to that each nail was crooked. I mentioned it at the time and minimal effort was made to fix it. Within one week of having the nails done the backs were popping off causing my hair and everything else to catch in the crevice. This also put an extreme amount of pressure on my fingertips which left all of them bruised. I went back within a week and half to ask them to please fix it or remove them. The new gentleman did take some of the length off (still not enough) and re-glued the nail beds. This was done in a rush which left me with three different nail tips. I wanted soft points. I got soft points, rounded tips and coffin tips. This was in addition to them already being crooked. He then slapped some oil on and told me I was done. My nails weren't dry so the oil caused bubbles in the polish. By this time I didn't care and just wanted out of there. Now here it is two weeks after originally getting them and I am going back to have them completely removed as the backs are popping up again and catching on everything and two of the nails have come off entirely and they destroyed my nail bed. I know you take a risk getting any service done at Walmart but I had not done anything for myself in the longest time and needed a pick me up. This has left me worse off than before because I am now out the money I should have just saved, my nail beds are destroyed, my fingertips are bruised and I have nothing to show for it. Moral of the story: If you can't afford a place that offers decent service...wait until you can. Update: went to have them removed and was advised they would be charging me to fix their mistake. I was flat out told they did not care about customer service or satisfaction. When I asked why I was being charged she said she didn't do my nails it's not her job to fix it. I will stick with Create Nails from now on. I have learned my lesson about being impatient...you pay more and get less.

I got a short full set with gel and a pedicure with gel polish. It was 84.00. Not including a 10.00 tip. The employees are not friendly. Barely spoke to me throughout the visit, no friendly smiles. Just silence and blank faces. My nails ended up looking good but i think that they may have cut them too short in the begining causing the shape to be a little less almond then I would have liked. But over all I do think my nails look pretty. I honestly think that if I would have had a better customer service experience I would have enjoyed my visit better. Also I didn't care for the fact that they charged me to remove like to bits of gel Polish off of my toes. It was only $2 but I wish they would have mentioned that

I went here on Saturday, it is now Tuesday and 3 of my nails have chipped. I went back three times to ask the man to fix them and not only did he try to blame it on me each time he fixed it as soon as I got home they chipped. I paid 75 dollars plus a 10 dollar tip for absolute trash service. I asked them to give my money back so I can go somewhere where they actually know how to do nails and they refused. Don't waste youre money like I did !