Olympus Preserve at Town Center

Rufino is an excellent apartment property manager who consistently goes above and beyond for residents. He is professional, responsive, and attentive, and he makes sure concerns are addressed promptly and respectfully. His bilingual English and Spanish communication is a valuable asset that helps residents feel comfortable and understood. He is also very helpful when touring the property, taking the time to answer questions and make the experience feel welcoming and informative. Rufino’s positive attitude, reliability, and commitment to service make living at The Jack a great experience and make him a strong choice for any community. Highly recommended staying at The Jack.

DO NOT RENT ! Save yourself the stress and rent somewhere else. I lived here and has been one of the worst management experiences I've ever had. Issues that should have taken days or weeks to resolve dragged on for nearly a year. Communication was poor, follow-up was almost nonexistent, and getting anyone to take responsibility felt impossible. Doors stucks over a year, empty sanitizers inside gym, no enough parking, they barely plan activities, the leasing agents are there to warm up their seats only specially one that doesn't do nothing I think his name Jordan comon dude ,work ! Do your job and start apporting as the teside.ts paying a lot for this and receiving poor quality service and no solutions. Management consistently failed to provide the level of service and professionalism that tenants should expect when paying premium rent prices. Also what was especially concerning was how residents who were not fluent English speakers often seemed to be ignored, dismissed, or treated as less of a priority when seeking help. Whether intentional or not, it created a frustrating and unfair experience for many residents. If you're looking for a community that values its residents, responds to concerns, and delivers quality customer service, this is not the place. I would NOT recommend living here.

i just want to give a big shoutout to Mr.Reggie, the custodian. I always try to tell him how much i appreciate him whenever he's around. he does a great job, but also he goes above and beyond for the tenants. He's too kind, he will literally go out of his way to get the door/elevator for you. please give this man his flowers (or a raise) he deserves it.

I recently had the pleasure of touring Olympus Preserve at Town Center with Ysa Astacio, and I cannot say enough great things about my experience. From the moment we met, Ysa was warm, welcoming, and incredibly personable. As someone who is relocating from another state, moving can feel overwhelming, but Ysa immediately put me at ease. We even bonded over the fact that neither of us is originally from the area, which made the experience feel even more genuine and comfortable. During my visit, Ysa showed me three different units and was exceptionally knowledgeable about each one. I tend to ask a lot of questions, and she patiently answered every single one with confidence and professionalism. Her understanding of the property, amenities, and leasing process was impressive, and she never made me feel rushed or like I was asking too much. What stood out most was her genuine care and willingness to help. She encouraged me to reach out with any additional questions and made it clear that she wanted to ensure I felt comfortable and informed throughout the process. That level of customer service is rare and truly appreciated. Ysa’s professionalism, charisma, and welcoming personality made a lasting impression on me. She is a tremendous asset to Olympus Preserve at Town Center, and because of her, my experience was nothing short of exceptional. 10/10 experience. Thank you, Ysa, for making what could have been a stressful process feel exciting and enjoyable!