Insurance Agent
322 Paseo Reyes Drive, St. Augustine
904 Top Rated
Insurance AgentSt. Augustine 4.4 (140)
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Insurance Agent in St. Augustine, FL
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Claim this listing4.4 on Google from 140 reviews · Read on Google
Recent Google reviews
Luis and his team never let me down... Mari was very helpful today, she returned my call and quickly responded to my questions and satisfied my needs. Luis and his team in WGV are experts and are always polished professionals.
My agent (who was the best ever) retired and I received this office. I have tried multiple times to contact them re transferring my insurance to my new car. It automatically goes to the Allstate call center. I switched agents. I do not recommend them. What good is an agent if you can't get a hold of them?
The man on my voicemail requested I call back for better home insurance rate. I call back a few days later and that call ended with me being told someone will call me back. I'm still waiting for that call back.
Shifty!!!! We have had Allstate for over 30 years-- our agent retired, and we were contacted by this agency. We were quoted a price for our boat insurance, added in our vehicles, and still have our home with them. We paid the year's policy in full as always, and now seven months have passed and this Allstate agency contacted us via letter to say we need to pay more for the boat or we will be cancelled. They said it was because we did not have our vehicles with them in 2024????? What has that got to do with anything? We supposedly got the "discount" due to adding the vehicles NOW. Do not deal with this office!!! We had to pay the additional monies or have the policy cancel, so they have us over a barrel. Dropped the vehicle insurance, (3 cars and a bike) and paid the additional on the boat. Ye olde bait and switch tactic. I will be leaving this info anywhere I can, on as many platforms as possible. NEVER have we dealt with an agency as dishonest. I would leave no stars if possible.
Andrew Sheets helped me so much that he was able to get me a much lower rate than what I’m currently paying. Highly recommend Andrew. Friendly and someone you want to work with
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315 West Town Place, St. Augustine