VeterinarianJacksonville 4.5 (263)
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Veterinarian in Jacksonville, FL
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Claim this listing4.5 on Google from 263 reviews · Read on Google
Recent Google reviews
Hello and thank you so much.!! My boy Kash Money looked and smell like a million dollars without costing a million dollars. Our first time here and I was impressed by the service and the groomers. Everyone was extremely professional and friendly. We will be coming back I already booked his next appointment. Thank you, Kash Money & his mom
We have been taking our dog to Luba’s for the past seven years and always had a great experience — until recently. Unfortunately, our last two visits have been extremely disappointing. Our golden doodle was shaved so closely that she came home bleeding and with severe skin irritation. This happened even after we reiterated (and they have in their system) exactly how she’s supposed to be groomed — the same way they’ve done it for seven years. Instead, she was cut like a poodle, which is not her breed, and it completely ruined her appearance. To make matters worse, she came home with fleas on both of these visits. We now have to pay additional costs for flea removal and to clean our couch, which is now stained from the bleeding. We paid $140 for this grooming, and the quality and care have drastically declined. While the staff have always been kind, something has clearly changed within the business. After seven years of boarding and grooming here, we will sadly be taking our dog elsewhere.
If I could give 10 Stars I would ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. This was the first time I brought my dogs here to this particular location. Let me just say this, “They exceeded my expectations”. The groomer was very sweet and she was very professional. I also saw after walking into the business for the first time that this place was very clean and organized too. Again, they exceeded my expectations on so many levels and I pre-booked their appointments with the same groomer again. Thank you guys very much for taking such good care of my babies today. Their fur do’s are so adorable and my sweet angels are so happy and I know they feel much better and they also look better too. Thank you again!
I took my seven-year-old Pomeranian to get a full-service groom. Four hours later, we got a call saying that they weren't able to groom her because she was upset. She's been getting groomed her entire life by multiple different groomers. Not a hair on her head was touched. They didn't cut her nails until we asked, but still charged half the price for a just bath. They could've at least trimmed her up with scissors, but to be asked for half the price was completely outrageous.
I brought my 7 month Goldendoodle here for the first time yesterday. I personally like a fluffy/shaggy pup so my goal was to only give her a light trim/shape. They ended up cutting more length than discussed and it took me a bit to get used to it because she looks so skinny 🙈 but it was a quality good and she will benefit from this cooler summer cut. The staff was also very caring. You can tell they TRULY love dogs. Another thing I loved - I dropped her off before work when they opened at 7:30am... they called me to tell me they were done at 2pm and gave me the choice of kennel + potty breaks for $5 or let her run free in doggie daycare for $15. I obviously went with The dog park experience! Attached are before and after pictures!
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