Lavish Salon & Spa at oakleaf

I just had the worst pedicure! He drilled off normal polish instead of taking the time to just use nail polish remover. He only used the callus remover on one heel and I am left with one with peeling skin and cracks and one that is smooth. He used the grater and with it full of dead skin he threw it in the bowl with my legs still in it for a good while longer. I paid extra for the hot stones and they were cold from the very beginning. The lotion he used was remains from someone previous and there was hardly any he could squeeze out for my second leg. He used gel when I never asked for gel and that added $20 to my already terrible service! And the polish job is absolutely terrible! There are pools of clear coat on the sides of my toes. I am so angry I just paid $70 to still need a pedicure!!!!

I had such a wonderful experience getting my nails done .The salon was spotless, beautifully decorated, and had a relaxing vibe that made me feel instantly comfortable. Mrs .Ann was incredibly talented—she paid close attention to detail, shaped my nails perfectly, and the polish application was absolutely flawless. I showed her a photo for inspiration, and she recreated the design better than I could have imagined. My first time coming here and I had the best experience possible ☺️

I had a very disappointing experience at this nail salon. During my appointment, the technician cut me multiple times, causing me to bleed and making the experience painful and uncomfortable. To make matters worse, the final result looked nothing like what I expected. The nails were uneven, poorly shaped, and overall looked rushed and unprofessional. No customer should leave a nail appointment injured and unhappy with the quality of the service they paid for. When I raised my concerns, they would not offer to fix the nails or provide a refund. I would not recommend this salon based on my experience. There is no excuse for repeatedly cutting a customer and causing them to bleed, especially when the finished nails don’t even look good.

I'll start by saying I'm going to give them another chance because I so want to love this place. The overall vibe, set up and cleanliness is super inviting. Before I get to the reason why I'm giving them 3 stars I'll start with what I really liked. The pedicure was amazing, the massage was A1 and the person doing it took her time, which is a major plus. Now when it came to my gel manicure that's where it went awry. The soak off/drill of the gel nails was easy but the lady was way too heavy handed with the cuticle nipper and took a decent chunk from my thumb cuticle...cue the blood. She tried to use antiseptic and glue but it was bad. Again I'm going to give them another chance, I know it was an accident so we'll see. Decently priced and in a good location.