Kings Trail Animal Hospital

We have been going to Kings Trail Animal Hospital for 15 years Through staff and vet transitions, which haven’t been many, we have always had excellent customer service. The staff and doctors are very friendly, knowledgeable, and helpful. The office and environment is always very nice and neat.

We had a really great experience! Everyone is so friendly and the establishment is clean, adorable, and calm. They took really good care of my baby Vinnie and made him feel comfortable! The prices are extremely reasonable as well! If you want to take your pet somewhere that makes you feel like family- Kings Trail is the place!

If you are looking for the BEST Vet Clinic in Jax, look no further! This entire team is friendly and knowledgeable beyond measure! I had just moved to Jax when my 2 elderly dogs had flare ups of chronic issues. I had been shopping around for a vet and when I called KTAH they were able to get me in ASAP! I have since become a frequent flyer at this facility as my dogs have many chronic conditions requiring frequent care! But their awesomeness DOES NOT STOP THERE!!! One day I came across a stray dog who desperately needed help and KTAH team were ready to jump in and asses this poor baby and they helped me find placement for her within the day! Absolutely the best clinic I have ever been to and I have had pets since I can remember! Honestly at this rate if I ever move I will have to make whatever commute to keep my fur babies at this facility!

I have been going to King’s Trails Animal Hospital for over 10 years with all my pets. The veterinarian there was amazing—he cared for my animals, my mother’s, sister’s, and nephew’s animals. When my pet had cancer, he called me personally and waited for me to drive back from Tampa at 8 p.m. to say goodbye. That’s why I chose King’s Trails. However, in recent years, that doctor left. Since then, the staff and facility have lost that original presence. Today, I called to get my pet’s prescription. The manager returned my call and was rude, nasty, and disregarded what I said. She accused me of yelling, which I was not. My medical condition causes cognitive difficulties. She didn’t know that, but either way, it’s none of her business. Yet, she wouldn’t stop talking over me. She’s the reason I disliked the transition, and now she’s the reason I’m leaving. If she treats me like that, how could I trust my pet with them when I’m not there? No thanks. I’ll never return. It’s no longer a trusted local vet—it might as well be an upscale PetSmart vet hospital. Kathy, thank you for being there with us all these years. You’ve been a true angel to me and my pets. In fact, you should be the manager, not that lady. You have both the intellectual and emotional capability to do a better job. Anyone who owns that facility should take a hard look at you, because that manager needs to go.