Home Services at The Home Depot

Recent Google reviews

• Bobby Lowstetter 3 · 6 years ago

  UPDATE: They came back after a week and corrected the work. My microwave and stove are working properly. Was about a 10 minute fix. I wish they could have done it right the first time but, I have added 2 stars for making it right. Check my other reviews. I am not a fan of giving bad reviews but, I sadly must for the installation of a Microwave that I had completed by the Home Depot. I wish I had known to check that the Microwave was installed properly physically and not just operable. You sort of don't expect to have to check the work of professionals. I had Home Depot install a Microwave and and Oven for me (The oven is great though!). As you can see in the image provided, it is not connected to the back wall. It is being held up by my cabinets above. When you pull the microwave door, the microwave comes with you. I called Home Depot and Home Appliance Delivery to get this fixed. 7 transfers later, I have an appointment. Calling to get someone to come fix this issue took longer than the installation itself. Cleaning up after the job was fun too! After installing the microwave, they left wood bits everywhere. They went to install the stove on top of the mess! I had to get them to stop so that I could vacuum up the mess! After waiting almost one month (purchased 7/6/2020, received today), I have to wait until Friday for them to come fix this. I just have to hope and pray that it does not damage the cabinets or fall on the new oven. It is my hope to update this review later stating that they came out and fixed it. Sadly, after waiting almost a month, and them installing it incorrectly, the best they can do is get it resolved on Friday. TLDR: Microwave installed incorrectly. Have to wait almost a week after already waiting a month for it to be done correctly.