Consumers Electronics and Appliance Service

For better or worse another's experience may vary ...I brought my television in after a storm. Wife says she heard something pop while it was off and it didn't turn on. It did have power but wouldn't turn on. LG55B6P. Sidenote: this is the 2nd LG that's had this type of issue after 2-4 years of ownership. Called CE and spoke with Mindy who was very friendly. They did an intake and I dropped it off. Tip: don't forget to bring the remote, I had slight trouble reprogramming mine when I got it back. They were busy at the time of drop off so it took 3-4 weeks total for the repair. $300-400. 90 day warranty. Hopefully the fix is permanent and it buys me another few years. I would return but hoping it's not necessary. Picture taken at pickup after repair.

We've called Consumer Electronics a few times and all of our experiences have been positive. Each time the process has been positive from start to finish--great communication, timeliness in scheduling, and excellent service.

I’m very pleased with the service I received. Mindy was helpful and ordered parts and scheduled my service in a timely manner. She followed up with the arrival time of the repairman. Dwayne replaced the drain pump in my washing machine and I couldn’t be happier. He was very nice and knowledgeable, answered all my questions. I will definitely use them in the future for my repair needs.

LG gave me the name of 3 companies in Jax that could help with the washer, Consumers Electronics and Appliance Service was the only one that called back. Such great service in a time when it is hard to come by! Mindy at the office was great with everything and Dwayne diagnosed the problem and got it fixed as soon as the sensor came in. A true pleasure to work with! If they can fix it for you, let them! They were great and I'd use them again, no question!