Coastal Veterinary Hospital & Pet Resort

Our little bundle of joy, Jaxon, met some of the staff for the first time and he was calm, which is a good sign. We've only had our initial visit, but all the staff was friendly amd competent.

Our vet was Dr. Avery until two years ago. We loved Dr. Avery for our dog. She gave such amazing care and had a positive energy that was infectious. She was extremely knowledgeable and personable. After she left, we didn't have the same experience with the vets we have seen since. Our last visit was with Dr. Griffith. He did make us aware of a growth in my dog's mouth and recommended a teeth cleaning. When I asked him about pricing, he was flippant in his response and said he didn't know. Also, he didn't provide any peace of mind regarding the situation. It would have been nice if he had said, "Hey, this is more than likely benign, but we need to remove it and biopsy to be on the safe side." I was told that their staff would follow up with me the following week with pricing details. It took a total of three weeks to get an estimate from them. During those three weeks, I called multiple times for a status on the estimate. Each time was a new excuse. The common excuse was that surgery takes a long time to coordinate. Another excuse was that Dr. Griffith was out of the office and hadn't signed off on the paperwork yet. Once I realized how difficult it was to do business with Coastal, I made the decision I did not want them operating on my dog. When they did eventually provide the estimate, it was extremely high. I reached out to a new vet at a different animal hospital. They were able to see my dog in a timely manner and provided me an estimate the same day. Their estimate was $400 less than Coastal's. They were able to perform the procedure the next business day. I no longer recommend Coastal to anyone. Overpriced and difficult to do business with.

I've taken my senior corgi Iggy here for boarding multiple times now. He's mostly rear-end paralyzed with IVDD; the staff does a wonderful job with him. It's clear they care for him well. All my instructions and notes are followed, which puts me at ease for my special pup. He comes home smelling great and full of smiles. I really like that I can have his vet needs met and addressed during boarding. Prices are very reasonable and the service is always excellent. The facilities are clean, large, and accommodating. I highly recommend this resort, especially if you have a special needs pet. Such a relief to know he's in great hands!

Had a great first visit at Costal veterinary. They were able to get us in same day for a sick appointment and got my Coco taken care of very quickly.