Furniture & Home DecorSt. Augustine 4.3 (34)
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Furniture & Home Decor in St. Augustine, FL
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Claim this listing4.3 on Google from 34 reviews · Read on Google
Recent Google reviews
I spent $1000 on 4 pvc sling, patio chairs ONE year ago. All 4 are coming apart at the seams and need to be replaced. The manufacturer says they haven't had a problem before so it must be my fault and wants to charge me MORE money to fix their defective product. The store just says, it's not our problem. I always try to buy local - silly me. If you buy here, don't expect ANY help when something goes wrong - customer service doesn't exist.
Wish i had ordered all of this same furniture from any other store than this one. Ordered and paid for furniture in June and still don't have it. 16 week delivery was promised to us, when paid. I didn't even bother them until the 17 weeks. I waited again until 20 weeks. I was told they still had no information, no manager of the store, and that i could not speak to the owner of the store. I was told that i just wasn't patient enough or smart enough to understand the shipping and delivery process. I wish i could rate less than 1 star.
We found this place at the recommendation of a neighbor. We were frustrated visiting a number of local places to find a fire pit that worked for us. At Coastal Casual, they had a great selection displayed so you could see how it looked and how it worked. The staff answered all our questions and we found a propane fire pit that was perfect for us. That by itself would be enough to merit a very good review. However, the real clincher came a number of months after the sale. Several defects developed in the composite stone top. Danielle gather the needed info and contacted the Manufacturer for us. A couple of weeks later we got word that a complete new top was being shipped to our house to replace the damaged one. Great sales assistance, beautiful product displays, and great after-sales assistance. That definitely clinches a 5 star review.
Wonderful furniture and very helpful staff! Bought a beautiful set of living room furniture today. Have bought there before. Love the store and staff. Reasonably priced , good quality.
Quality furniture for sure! Super happy with the service in the store. Would recommend to anyone
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