Hair Salon & BarberJacksonville 4.7 (131)
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Hair Salon & Barber in Jacksonville, FL
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I waited several weeks before writing this because I wanted to be sure I was responding based on the outcome, and unfortunately the outcome confirmed my concerns. I came in on January 10 for what I confirmed beforehand as a trim or haircut. I was charged $75 and tipped $15. I was very clear that I am actively trying to grow my hair out and that hair health was my priority. This stylist had previously told me to come in every eight weeks. I came in at ten weeks, and instead of a professional consultation, I was told my hair looked fine and that I did not really need to be there. That immediately made me feel uncomfortable and like I was an inconvenience rather than a client who followed the guidance I was given. From the beginning of the appointment, I felt rushed, discouraged, and unwelcome. I was repeatedly told my hair was very dry, which I understand and was open to addressing, but no real solutions were offered. The wash felt incomplete, there was little to no conditioning, and I was placed under heat with barely any heat protectant, oils, or protective products. This was especially concerning given how much emphasis was placed on my hair being dry and the amount of experience and education that is advertised. During the service, the stylist stated that she could not get a certain section in the back of my hair straight and struggled to properly bump the ends. I was genuinely shocked to hear this, especially at a salon that presents itself as multicultural. This was difficult to reconcile with the salon’s own portfolio, which shows many bobs and styles on clients with my same hair texture that appear polished and properly finished. I was enthusiastic about my appointment and tried to ask questions about my hair, but the stylist appeared disinterested and disengaged. My concerns were brushed off, and I was made to feel like I was annoying for wanting to talk about my hair rather than supported or educated. The cut itself was unfinished. My hair was still damp when I got home, the shape was uneven and choppy, the style was not completed, and despite asking for enough to be cut to support healthy growth, very little was actually done. In the weeks following, my hair continued to deteriorate to the point that I had to cut over an inch off myself and spend additional money correcting what should have been handled properly during this appointment. I ultimately did more at home to restore my hair than was done during a $90 salon visit. Given the level of experience, education, and branding that is claimed, this result is unacceptable. Trust is everything when it comes to hair, and this experience showed a lack of care, professionalism, and follow through. I do not leave reviews lightly, but people who value hair health, communication, and being treated with respect deserve transparency.
Today I had an amazing experience in Blue Leaf Salon. It was storming upon my arrival and my hair stylist Lafarrah offered me several towels soon as I walked through the door to ensure I was dry and comfortable for my appointment. Today I came in for a lock retwist lock detox and 2 straind twist style. Lafarrah ensured my hair was dry, neat and clean upon my departure. Her customer service and stylist skills are top tier and 2nd to none. I've been getting my hair done by Lafarrah for about 5 years now and she is the best in Jacksonville,Florida They surely know how to make you feel comfortable in Blue Leaf Salon.This amazing gem is located in down town Jax and is highly recommended. If you’re looking for a stylist for your locks this is the place to be!!!!!
I’ve been going to Mrs Tomeka consistently since May of last year and I get the best results every time. She cares a lot about the health of my hair so she’s always advising me on what I should do to keep it that way. Her salon is very clean and the environment is always very welcoming. I’d recommend everyone to go to her! she also has very reasonable prices.
I've been coming to Tomeka for 5 years now and refuse to go anywhere else, despite not living in Jacksonville. I currently live in California and come back to Florida about every 6 months for a refresh. I find her prices to be fair and the experience to be enjoyable, which is why I keep coming back. I have referred my friends of all hair textures (white, black, and asian)to give her a visit, and I have not yet gotten poor feedback. Tomeka is highly experienced in her craft and it shows in her work, specially when it comes to color. She has also taken the time to educate me on how to care for my colored treated hair, so I can maintain my results until I can make my way back to Jacksonville.
Finding a salon that combines professional expertise, a welcoming atmosphere, and excellent customer service can be difficult, but Blue Leaf Salon delivers on all three. From the moment I walked through the door, I felt welcomed and appreciated as a customer. The salon itself is beautifully maintained, with a clean, stylish, and relaxing environment that immediately puts you at ease. Every detail, from the décor to the comfortable seating, contributes to an enjoyable experience. It’s clear that the team takes pride in creating a space where clients can feel comfortable and confident. What impressed me most was the professionalism of the staff. Everyone was friendly, attentive, and genuinely interested in helping clients achieve the look they wanted. They took the time to listen carefully, answer questions, and offer thoughtful recommendations based on individual preferences. This level of personalized attention made me feel valued rather than rushed through an appointment. The quality of the service was exceptional. The stylist demonstrated impressive skill, precision, and creativity throughout the appointment. Every step was handled with care, and the final result exceeded my expectations. It was obvious that the team at Blue Leaf Salon stays up to date with current trends and techniques while maintaining a strong commitment to quality. Another aspect I appreciated was the relaxing atmosphere. The salon provides a peaceful escape from the stress of everyday life. The positive energy of the staff and the comfortable surroundings make the entire visit enjoyable, whether you're stopping in for a quick service or a complete makeover. Blue Leaf Salon stands out because it focuses not only on delivering excellent results but also on creating a memorable customer experience. The combination of talent, professionalism, and genuine hospitality makes it a place clients will want to return to again and again. Overall, I highly recommend Blue Leaf Salon to anyone looking for high-quality beauty services in a welcoming environment. My experience was excellent, and I left feeling refreshed, confident, and extremely satisfied with the results. Blue Leaf Salon has definitely earned my trust and future business.
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