Hair Salon & BarberJacksonville 4.4 (1242)
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Hair Salon & Barber in Jacksonville, FL
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Claim this listing4.4 on Google from 1242 reviews · Read on Google
Recent Google reviews
The only nail salon I use now, service is always amazing and they are quick and accommodating. I’ve brought my whole family here at once and they don’t even blink and eye just get it done. The work is impeccable, though I only get solid gel colors my daughter brings in insta pictures and they are always on point.
I had such a great experience at this nail salon that I genuinely felt refreshed walking out. From the moment I stepped in, the atmosphere was calm, clean, and welcoming. The staff greeted me right away and made sure I was comfortable, which set the tone for the whole visit. My nail tech was patient, detail‑oriented, and clearly skilled. She took her time shaping my nails exactly how I wanted and checked in with me throughout the process to make sure everything felt right. What really stood out was how gentle the service was — no rushing, no discomfort, and no feeling like I was being pushed through a busy schedule. The salon itself was spotless, with tools sanitized properly and stations kept tidy. They also had a great selection of colors and designs, which made it easy to find something that matched my style. My manicure came out smooth, even, and beautifully polished. Days later, it still looks fresh with no chips. The customer service, quality of work, and relaxing environment make this salon a place I’ll definitely return to. It’s rare to find a spot that feels both professional and personal, but this
I came in tonight for a fill and a pedicure. I specifically asked for black nails with a white and silver design. The pedicure was fabulous and she did exactly what I asked. The man who did my fill should not be doing designs. He watched my toes get done and then went off the wall with my nails. Photos to come because they’re EMBARRASSING. Like I picked some random off the street to paint my nails. Some nails are not shaped correctly some are more round instead of pointy. I didn’t pay $155 for my nails to look like trash! If I had more time I wouldn’t have left but my boyfriend was waiting for me and it was getting late. I don’t even know if I want to come back here to attempt to fix them. I also don’t understand how a FILL and a $50 pedicure comes to $155!?!? Outrageous for the results I received. My nails look so bad it makes me wanna cry.
UPDATE 2: After a week and a half the nails started peeling back to expose uncured nails. On one hand they have started popping off like press-on nails. The other is leaking nail polish/ peeling. Overall paid a lot for trash. 0/10 UPDATE 1: Considering I had had great experiences previously here, as well as, with the tech I had today, CALVIN who DID AN AMAZING JOB FIXING MY NAILS. Would love to work with him again. I have added new pictures of the new nails. Unfortunately I am told that won’t happen because I have been banned for leaving an honest review. I went back to Avi today after calling in about my issue to try and speak with management about what happened. The manager was far ruder than employees that cut and burned me repeatedly. I asked if the lumpy lifted nails could be fixed, my crooked toe nails and callous feet to be done properly. I was told I had “ some audacity coming back into his shop after giving them a bad review”. I told him I have no issues correcting or removing the poor reviews assuming my nails were fixed and I got an apology for the previous day. He gave me the nastiest attitude and took no accountability for the damage to me, my clothes, or the terrible customer service the night before. Only compounded on the terrible customer service with constant passes by the table complaining to me further about the review. STILL NO APOLOGIES OFFERED. I was told that my finger nails would be fixed and I could pay the difference for the design I asked for yesterday. I WAS THEN PROMPTLY ignored until a tech was open to fix my nails. I tried to speak with him civilly about what happened and he refused to hear it. In the end I was told my nails would be fixed but I was being banned from coming back to his shop. I had no right to post a bad review he said. When I just wanted my nails fixed and an apology for the physical hurt and disrespectful ways of his employees. It is too obvious that he himself condones this behavior so BEWARE! Original Review: I made an appointment with specific techs and only got one of them despite the appointment. I was supposed to be with Lilly and cam. Can and someone else, who did not introduce themselves or understand when I told them to stop. Then they were both rushing so bad they kept cutting, nipping, burning me on both my hands and feet. I did not get the message like I paid for or the design. I ended up with plain glitter instead of galaxy nails. Then I’m told if you come back later he MAY be able to do the designs for me. My feet were poorly done. The nails are uneven, lumpy, and jagged. I repeatedly had to tell them to stop and slow down because they were hurting me. I asked to speak with management and was told they left already. They wanted to keep arguing with me about the fact that my nails aren’t crooked and lumpy. My feet are still rough despite paying for one of the premium pedicure services. They offered no apology whatsoever just a swift exit. To top it all off the tech working on my feet overflowed the pedicure machine made a huge mess and got my clothes all wet. On top of the wet clothes, didn’t both to give me a towel of any sort so I got covered in acrylic whilst being wet. They pushed my walker across the room and refused to push it back over to me so I could leave.
Great experience. My first time and the customer service was Amazing. No long wait and everyone was so friendly. The manager came over for a chat to make sure everything was going well. I really appreciated that. It's nice to know that you give great service in your profession and then you also receive great service. I am really big on customer service so they really met my experience worth it. Thank you to the entire team. Genuine people and still great customer service on this earth.
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