Boutique & Gift ShopSt. Augustine 4.5 (147)
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Boutique & Gift Shop in St. Augustine, FL
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Claim this listing4.5 on Google from 147 reviews · Read on Google
Recent Google reviews
Riley you’re the man! Thank you for all of your help today bro. Can’t believe you’ve only been there for 2 weeks you have enough knowledge to seem like you’ve been working there for years! Definitely will be coming back to you for all of my skateboard needs. Definitely the best place in St.Augustine for skating supplies and make sure to ask for Riley if he’s on shift the dude knows his stuff. Excellent customer service!
Teenage sizes in a town full of older, full-bodied women. No D-cup tops or Large bottoms. Prices are $50 per piece. I don’t know if it’s because i’m brown, but I was watched like a hawk by the associates while older white guys were free to roam the store without harassment. I had two girls in close proximity to me at all times while I browsed. All items have a security tag on it so it doesn’t make sense to be watched like that. I had two girls watching me as I returned from the fitting room and pulled out the pieces that I wanted. The women’s fitting room is exposed to the public so husbands and male associates can directly see into the fitting room when you open the door and are in your underwear (asking for another size, or wanting a full-body view in a mirror). I had the pieces that i wanted in hand, but decided to get a different bottom. After spending $250 (I found the ONLY 3 sets in my D cup and Large size bottoms) I asked if i could look at the sun glasses at the register. The girls at the register said they’d keep my bag (that i just paid for) at the counter. I felt eyes on me and saw both girls at the counter staring at me while they checked out other people at the register. An older white guy was at the counter and the girl asked who helped him today he said “nobody.” It was so creepy. I also paid full-price for frayed bikinis, and an over-reach of surveillance (even tho it’s all tagged) just because they are the only shop in town with bikinis and i’m visiting. Just order cheaper sets online before your vacation here. Save yourself the humiliation and save on your budget. You could make some money if you want to document, and sue for racial profiling and harassment.
I have been shopping at Aqua East for over 20 years. I always have an excellent experience. Dennis is great and it is truly sad to see disgruntled former employees writing bad reviews about the store and Management. If you are looking for great customer service in a friendly atmosphere, this is your place.
I’ve never had a bad experience here except for today. I was looking at some stuff close to the register and over heard the owner Talking to one of the employees. He was asking her questions and she was answering them confidently. She seems a bit new. I’ve seen her working at other places, she’s a very very sweet girl. He proceeded to tell her what she was saying was wrong and that’s why this is happening and that’s why that is happening. I looked back over to the register to see a look on her face where she was almost about to break down in tears. It was so awkward. I had to walk out because I felt so bad if this is how the owner is treating his employees right in front of customers I can’t imagine what it’s like to work there and what customers don’t see. I just had to leave a review because I feel so horrible and honestly, didn’t want to support that. So aqua east please treat your employees with respect. People are new people mess up. Everything is a learning opportunity, but hearing him, treat one of his employees like that totally turned me off from the whole business.
I love shopping at this place for all my swimsuit and beach wear. I’ve boughten several pairs of sandals too. The staff is always so nice and helpful. I love all the brands they carry. Highly recommend for all your beach needs.
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