Hair Salon & BarberJacksonville 4.0 (154)
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Hair Salon & Barber in Jacksonville, FL
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Claim this listing4.0 on Google from 154 reviews · Read on Google
Recent Google reviews
First time at this location and I am very pleased with the service I received. Tommy did an amazing job knew exactly what I wanted from a picture I showed him and the lady that did the polish change on my feet did a great job as well. Will definitely return!
I don’t usually make reviews but I am very unhappy with my service. The employees were kind and nice enough but I specifically called and asked about removals. I asked if they did soak offs instead of force peeling the nail off. The guy I spoke with told me they do. I get there and the lady begins trying to peel them off and I TELL her I didn’t want that. And I tell her multiple times id like to soak them because that hurts and strips my nail off. She tells me no it doesn’t n that soaking takes a long time. Instead of asking me and giving me the option she just strips them off anyways. Damaging my nail and doing the complete opposite of what I wanted. I don’t appreciate that at All. I feel as if my requests were ignored and I was not put into consideration as a customer. If time / closing was an issue I would’ve appreciated her communicating that to me and giving ME that option. Letting me know that if I want them soaked off they wouldn’t have time today, but I can come back or just have them cut off. Not just do what she wants and I still have to pay for this. I don’t find this a bit acceptable. My first time here and I doubt I’ll come back if this is how customers are treated.
My first time coming here and left very satisfied! They did not have the color I was looking for but they used different color polishes to make it happen. The young lady took her time and paid attention to detail. I highly recommend, will definitely be coming back 😄
I spent over 4 hours for a pedi and mani and still left highly disappointed. My toes and my fingers are 2 different colors. When I pointed this out to them they told me it would be $15 for them to fix. I asked for my toes and fingers to have the same pink (63). This comes after I couldn't get my nails done how I asked and settled with just getting pink. The nail tech said she could do them but once we got to painting them she couldn't do it like the inspo picture. I was also charged $5 for her not being able to do the inspo picture. I've disputed the charge with my bank and will get a refund but the workers didn't care they messed up my nails and wasted a lot of my time. I DO NOT RECOMMEND! I would give zero stars if I could. Pictures of what I got vs what I asked for.
If I could give them -5 stars I would! My daughter’s regular mail place was closed for a family emergency so I took her here to get her nails done for home coming! We will NEVER return not only where they rude but the quality is so bad! These nails where done less than a week ago.. done last week Thursday it’s only Wednesday today and she has had two lift off already! They are over priced and rude! VERY UNHAPPY
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