Vale Healthy Kitchen - Jacksonville

Food was great! Lots of amazing choices, hard to make a selection. I like the health focused aspect of the food as well as that’s what drew me in initially. Miguel helped me out and his customer service was great! Wish I had a location closer to Nashville.

Been here three times. First time was on my bday and even though it was close to closing the food was amazing. They did make a couple of minor mistakes that I could have dealt with, but they were very up front when I came in and explained the confusion and even fixed it on the house (I could have made it work but they were insistent on making it right). I don't eat out often because of dietary restrictions, and normally finding healthier food is either expensive or bland and dry. This place is cheaper than others I have been to in Jacksonville, have things like whole wheat options (I think including their macaroni noodles) and some amazing sweet potato noodles I've never tried before but now is my go-to base. They're also open later than the place I used to go to (10p) and when they have great parking. Inside is nice but I always order online and take home. The lady manager I spoke with today was super helpful and the team working for her were all nice too. I don't really leave reviews, but it's rare to find good food places that also treat you like more than a transactional customer and also work to make things right when they're not, without making you feel like a bad person for bringing it up. Thank you to the team for the service!

I really don’t enjoy writing negative reviews, and if you look at my past experiences, you’ll see I’m generally easy to please and understanding. That said, basic courtesy and respect are non-negotiable for me—and unfortunately, that’s where this place fell short. My wife and I stopped by around 10:30 a.m. hoping to grab breakfast, specifically the avocado toast we had seen listed on their website. We waited in line for about 10 minutes, which was completely fine—we’re patient and understand that mornings can get busy. However, when we finally reached the counter, the interaction we had was disappointing. When my wife politely tried to place the order, the employee responded abruptly with, “We don’t got that. Been discontinued for a month,” and then simply walked away without offering any alternatives or even basic courtesy. The tone was dismissive and came across as unnecessarily rude. It wasn’t about the item being unavailable—menus change, and that’s understandable. It was the lack of professionalism and respect that stood out. There are plenty of breakfast spots in the area that value their customers and treat them kindly. I’d recommend taking your business elsewhere. No one should feel disrespected when simply trying to order a meal. The place is nice, but not worth it due to the services in my honest opinion.