Car Wash & DetailingOrange Park 4.5 (184)
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Car Wash & Detailing in Orange Park, FL
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Steve and the guys at Transmission Hero are terrific! He saved me big $$! I took my 2018 Chevy Silverado there to get a transmission fluid service done because I had the “Chevy Shakes”, and I wanted to see if that would help. There were codes on my code-reader that didn’t make any sense, along with the “Random Misfires” code. I was fully expecting the verdict would wind up being that I’d need a new 6L80 transmission. But Steve’s integrity came out right away. Steve said we should not do a fluid change until we first do diagnostics and see the whole picture. He’s a talker… and very dogmatic, so be patient and listen to him… he definitely has tons of experience in this. He explained to me that many Chevy/GMC 5.3L V-8 engines have Active Fuel Management (AFM), and that the AFM programming in the Engine Control Module (ECM) and the over-complicated programming in the Transmission ECM (TECM) can cause the Torque Converter to lock & unlock too much; there’s too much “noise”. The shifting from V-8 to 4-cylinder (and back), changing speeds, braking, all cause constant Torque Converter “chatter”, and I could definitely feel it. It was shakin’ & shuddering! So they first ran diagnostics, and very importantly, live diagnostics while driving it so they could see the converter chattering, engine misfires, live data, etc. He told me there’s likely ‘nothing wrong with your transmission’, but we need to quiet the “noise.” He proposed an AFM Delete. Not the cheap little thing you get on Amazon, mind you (those don’t work well), he was able to re-flash the ECM & TECM to remove the AFM programming, improve the transmission function, and also we went with new plugs, coils, and wires; BAM! No more shimmy, shimmy, cocoa-pop! No codes on the OBD-II Scanner/Code reader! Now I have one smooth running pick’em up truck with a V-8 that’s a full-time V-8, not dropping cylinders due to AFM. And… not sure why, but over the 2 weeks since we got this great resolution, it’s getting better fuel mileage too! What I thought was going to be a very expensive problem, Transmission Hero got me out the door for a fraction of the expected costs. Thanks Steve.
⭐⭐⭐⭐⭐ I highly recommend Transmission Hero in Orange Park! The service was excellent from start to finish. They truly went above and beyond to take care of us and get our vehicle back up and running. Dealing with transmission problems can be stressful, but they made the entire experience much easier. They were professional, helpful, and made us feel like they genuinely cared about getting the job done right—not just making a sale. Thanks to the team at Transmission Hero, we’re back on the road, and I couldn’t be more appreciative of the service we received. If you’re looking for a transmission shop that stands behind their work and takes care of their customers, Transmission Hero is definitely worth checking out. Thank you again for going above and beyond!
I had transmission rebuilt. They requested I come back after several days to recheck (normal for them, which I think is great) then I was off to NC and now I’m back with NO issues. Thank you for friendly honest work!
Transmission Hero was the 3rd Transmission shop that I had my vehicle towed to for a quote on a transmission job. Steve was very honest, straight forward and I got a sense of a good character. I choose Transmission Hero to do the repairs. My 2016 Ford Escape can move on it's own power now. I drove it about 100 miles so far and today I took it back because Steve asked me when I picked it up last week to bring it back in a week just to make sure every is fine. Shifting correctly and no transmission leaks. Took them about 10 minutes to do the post-repair test drive and then put it on the lift to check for leaks. I'm happy with the repairs and will use them for future business.
Wonderful old school customer service that is about being upfront, honest, trustworthy and truly cares about their customers. Works with you on everything. He was more concerned in knowing if me and my children were safe before even asking about the vehicle when my vehicle had broken down. Can't say enough praise for them. Thank yall so much for fixing my vehicle and making sure it was 100% safe for my family. Would highly recommend them.
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