Tienda El Castillo

Came in here and the lady that was supposed to be taking orders literally ignored me standing right in front of her, the lady in the back making the food was the one that welcomed me in and that's when the "cashier" turned to me rolling her eyes and said that I can start ordering ( when I had actually called ahead and she told me it'll be ready when I came in when I had asked how long it would take for it to be ready) I got there and nothing was ready , she didn't say anything at all and left me standing there. SHE SHOULDNT WORK CUSTOMER SERVICE IF SHE DKNT LIKE IT! WORST EXPERIENCE EVER!

Ima keep it short bought this bolillos that felt and looked fresh at the display, got home and open it and realize it was bad. I wouldn’t trust this place to eat their at all if they are selling this things I can’t imagine what goes behind the kitchen. I was also waiting to get attended so I could pay for my groceries was their waiting at least for 15 minutes one lady working at the cashier helping multiple people while the owner who’s a male was just next to me grilling me and flirting with he’s own female co workers, I’m a male and I’m from nyc that just moved to Florida I usually don’t have patience for this nonsense but for some reason I was feeling on bothered lucky me.

Some of the best Mexican food in Jacksonville. Plus they have a Mexican market so you can buy ingredients to make your own. I eat lunch here everytime I'm in the area. And usually grab some spices for the pantry. The atmosphere is kinda blan....... but that's as close to a critique. I can give them.