Tidal Wave Auto Spa | Car Wash

I give this car wash a 6 out of 10 in my opinion. It has string vacuums and seems to be a nice clean. A little on the high side of $30 for the highest wash and was over in about 30 seconds so was i really getting what I paid idk. I would like to see more detail options, particularly sprays and cleaning stations. Only thing this place had was window cleaner and disinfectant just like your average luvs carwash. If they improve their detail options and stations the $30 is more worth it.

I purchased a fundraiser car wash for $10 and it was supposed to be for their best $30 car wash. I was wizzed through, had bird droppings on my hood...they lightly brushed it, still there when the wash was over. I'm not impressed with this car wash at all. Thank goodness I didn't spend $30. I usually go through Dailys, at Shell stations, for $9, mid-grade wash and very satisfied. Maybe those boy's scrubbing before the grand entrance of the wash, should put a little elbow grease in.

Ive relied on Tidal Wave St Augustine to help keep our truck clean and protected since it was new. Their top tier options offer ceramic or graphine, both excellent ways to keep your 2nd most expensive investment youll buy, clean and looking like new. The detail area is always well stocked and kept clean. My only complaint would be the tire shine does sling a bit, but it definitely holds up for extended periods between washes. Update** you guys adjusted the tire shine and absolutely perfected it! Thank you!!

About two weeks ago, I attempted to cancel my Tidal Wave membership online. When I did, the website showed that my membership was inactive. I took that to mean there was no active membership left to cancel, so I did not continue checking back because I had no reason to believe anything else needed to be done. Then on August 9, I was charged for another month. I called customer service today to try to get the issue resolved, and the representative I spoke with was not understanding of the situation and came across as somewhat rude. I explained that when I attempted to cancel, Tidal Wave’s own website showed the membership as inactive, which reasonably led me to believe there would be no further charges. Customers should be able to rely on the information shown in a company’s own system. If the membership was actually still active, that should have been clearly communicated when I attempted to cancel it. I am simply asking for the August 9 charge to be refunded and for Tidal Wave to take responsibility for the confusing information provided through their website.