RooferJacksonville 4.8 (12)
Own this business and don't want to be listed? Remove my business. Something wrong here? Report a problem.
Premium listings show a 60-second video here. See Premium
Roofer in Northeast Florida
Is this your business?
Claim it free to fix your info, add photos and a video, answer questions, and post deals.
Claim this listing4.8 on Google from 12 reviews · Read on Google
Recent Google reviews
We had an outstanding experience working with Doug Neill and the entire Neill Co. team. From the very beginning, Doug was responsive, personable, trustworthy, and genuinely committed to making sure everything was done right. We had quite a list of projects, including replacing a back door, repairing and replacing areas of wood rot, painting the exterior of the house and patio, bathroom repairs, electrical issues, and several other items that came up along the way. Doug and his team handled every single request efficiently, professionally, and with great attention to detail. Every member of Doug’s team that we worked with was friendly, professional, respectful, and took pride in their work. I especially appreciated Doug’s drive to keep things moving and get our long list completed as quickly and efficiently as possible. He is an incredibly hard worker and clearly takes pride in what he does. What stood out to me most about Doug, though, was the way he approached the entire project. I always felt that he had our best interests in mind and wanted the outcome to be a win-win for everyone. He was flexible, fair, and willing to work with us when circumstances required it. That level of consideration and trust is something I truly appreciated. Selling a home can be stressful, especially when there is a long list of repairs and improvements to manage, and having someone like Doug in our corner made a tremendous difference. I have a great deal of respect for Doug and his team and am very grateful for all of their hard work. If you are looking for someone who is hardworking, reliable, trustworthy, personable, and committed to doing a great job, I would highly recommend Doug Neill and Neill Co. We couldn't have asked for a better experience!
The Neill Company recently did a re-roof for my home in Avondale. I have nothing but good things to say about the experience from beginning to the end. Doug came out and was great explaining all of the details for the job. He was able to fit the job in very quickly into his schedule. Ricky did a great job replacing wood on the rafter tails and overseeing the process the day the roof was being replaced. The crew showed up early and everyone knew exactly what they were doing and cleaned up nicely before they left. Of course pictures were taken during the process of the wood decking that needed to be replaced. Doug supplied me with the COC / paperwork right away. Two of my neighbors also have used The Neil Company and are pleased as well! I would highly recommend this company.
We met Mr Doug Neill through a chance encounter, when he and his Company were putting on a roof for a neighbor. We were very impressed with Doug as an individual, and so we kept his business card, and contacted him a few years later when we needed a new roof. He treated us with kindness and respect, guiding us with choices which we are happy we made with his advice, and his proposal on the roof replacement was within the range of other bids we had received. We contracted with Mr Neill, and we’re exceptionally pleased with the results. He and his Company went the extra mile, which is very unusual these days, and that was much appreciated! His roofing crew were polite and very considerate, working hard, and coordinating seamlessly with one another to complete the entire job, including cleanup, in just one day. We absolutely recommend the Neill Company, and plan to use them again on our other properties. Carole Traynham, Fruit Cove. I would like to add to this review. In late 2024, a hurricane caused a large tree to fall on the roof of a property we own, causing damage to the rafters as well as the roof shingles and decking. We immediately called Doug Neill for help, and he worked seamlessly with our insurance company, taking much of the stress off our shoulders, and the roof was replaced with quality work as quickly as possible, even though structural engineering reports were required. Once again, Mr. Neill did an outstanding job, and we cannot thank him enough! Carole Traynham and Noel Vivion.
I recently had the pleasure of dealing with The Neill Co., and I cannot recommend their roofing insurance services enough ! From the moment I contacted them to the completion of the project, their professionalism and dedication to customer satisfaction were unmatched . Their team is composed of true experts in the field. They possess an in-depth understanding of the roofing industry and insurance coverage, which instilled confidence in me from day one. Their knowledge put my mind at ease, knowing that my investment in a roof repair was protected and handled by the best in the business. Communicating with The Neill Co. was an absolute breeze. Their staff promptly responded to all my inquiries, addressing each concern with utmost care. They patiently explained the process, guiding me through every step. Their transparency and willingness to answer any questions showcased their commitment to exceptional customer service.
After the last storm I decided to have my roof inspected. It was 18 years old and I was concerned about going into hurricane season with out having it looked at. My neighbor recommended the Neill company so I gave them a call. Rufus came out the next day to inspect my roof. When he got up there, he found significant storm damage. He was able to show me the whole thing with a recording he had made and I was really surprised to see how bad it was. I thought I was going to have to spend a fortune, something I don't have, and replace it but he informed me that due to it being storm damage I might be able to get it replaced through my home owners insurance. He was patient and respectful, taking the time to answer all of my questions and help me through the whole process. When all was said and done, I was able to get a brand new roof put on my house with minimal cost to me. I could cry with how stressed I was thinking of spending that money but Rufus was able to make dreams come true. The roof looks great and my house looks updated. Best of all, my homeowners insurance actually lowered my rate because I now have a new roof. I can't recommend Rufus and the Neill company enough.
Reviews from Google. See all on Google Maps.
No 904biz reviews yet. Be the first.
No questions yet.