THE LOOP RESTAURANT

I hear they have great burgers, but can only speak to the Cajun salmon burger and Mediterranean feta pizza, both of which are excellent!

Came here for a quick dinner with family. Once we ordered food we sat down, waited 22 minutes to get our food, not terrible. The food in the picture was there before we sat down and was there the entire time we ate and even there after we left. Two staff members even came out from behind the counter, walked over to the table, looked around and walked away. Service really is lacking these days and this day was not any better. I don't expect it to be cleaned up immediately but I think from the moment we sat down until we left was over 35 minutes...not one person could come out and clean? There were multiple times that no people were in line and no doordashers were showing up.

DON’T WASTE YOUR HARD EARNED MONEY!!! Upon arriving at The Loop, the restaurant smelled as if something was burning (dirty oven?) it lingered throughout our meal, giving me a headache! The pizza was so disappointing, it’s presentation was not inviting and we really didn’t want to eat it! It looked as if a beginner cook was attempting to make a pizza! There wasn’t any sauce and the toppings were skimpy! I’ve been patronizing The Loop restaurants for over 30 years when Mike and Terri Snieder first opened in Jacksonville . Since Mike and Terri, sold out, The Loop has steadily declined! Even in 2025 people want a value for their hard earned money! Whatever happened to The Loop’s fabulous Chicago style pizza? You now have packets of Parmesan cheese available for the pizza, no longer the dispensers with fresh grated cheese! The last six times we have patronize this restaurant, each time has been a negative experience! WE ARE DONE, WE WILL NOT BE BACK!!!:(

I do delivery ( UE) for this restaurant and they always make sure that the food is ready as quickly as possible. I am making sure that I am giving the review to the correct location (Palmetto Point).