The Home Depot

Went to return some bathroom fixture items that were not the right size. Got in line and waited my turn as the associate was finishing up with another customer. While waiting a young girl and a guy walked in the store. Both who work there. They were carrying on a conversation as the girl Keyshira walked behind the counter. The associate already helping the customer in front of me had made a few pages for another customer who was needing something brought up front from receiving. He asked the guy talking to Keyshira who was clearly trying to spit some game to help him. He left to go grab the customers item. Keyshira just stands there. I finally ask if she’s open she said yes and I got my refund handled. Just horrible customer service, and attitude. She does not need a job. She had a drive thru cashier personality. Even as I wrote this walking out the store I passed her and this was her face -_-

I came in to do a return due to the fan I purchased online wasn’t working. I used a $15 coupon that I received via email. I shared with the young lady at the customer desk that I’d used my coupon and asked if I would be able to use it again. She stated no which was fine; however, when I told her I was going to call about my coupon, she acted like I just disappeared into thin air. I was thinking she was doing something on the computer to further assist me. That wasn’t the case. After about 30 seconds standing there, she asked did I need the number. I told her no, I needed to return it since I can’t return it anywhere else. She was very rude from the the time I spoke but I let that go since it’s 7am and some people aren’t morning people. She was very dismissive and just plan out rude. The lady with the gap and pretty sleeked up bun should be retrained or put on the second shift because mornings are not for her or maybe just not work customer service at all. The online representative took care of everything within 5 mins.

Went there to get 5 concrete nails. When we rang them up it showed $106.00. We went and got a cashier who rang them up to $106.00 we told her it was wrong so she had us go take picture of the UPC code. The first picture we took she couldn't read so we had to go take another picture. This time it rang up to .69 cents. The $106.00 was for the entire HUGE box. Thank goodness it rang up right the 3rd. time.

I needed a 2 gallon shop vac so I picked the Milwaukee 18v. Went in on Sunday found it stood around could not find any help. Everyone I looked at looked away. I finally found an employee walking she was on the phone. I asked her for help she said she did not have the combo to unlock the cage. She called for assistance on isle 16. I waited for 20 more mins. No one came so I put down my stuff and walked out. Monday- today I ordered online after noticing it said they had some in stock at lane ave. A couple hours later I received a call from a manager. He told me he was sorry but they did not have any in stock. He told me that the orange park location had some and so did across the bridge. I asked him if he could have some sent over he said no. So I asked him how I could get one. He told me I had to cancel my order. And order again from another location. I will be buying from Lowe’s because of all the wasted time. I don’t recommend this place. I get way better service at other locations.