Self-Storage at U-Haul

When i arrived, i asked for a small unit because i did not need a big unit. Stated they did not have a small unit that was open at the time. While in there i saw plenty of smaller units that were not occupied. Wanted to move out on June 1st and called before my rent was due and explained that i was signing papers for my new home on the 29th of May and guy stated he would leave a note on my account so i did not have to pay and would be able to move out on the 1st. Went in on the 1st to move out and was told i had to pay for another month to gain access to my unit to move out even though it would have been emptied. Was told nothing was able to be done about it. I do not feel that that was right to have an empty unit for another month. I was told it would be ok but then was told it was not the day of move out. I do not know how it is being ran like that but it is not right at all. Seems like it was only about the money was all. I had roaches in my unit every time i went into it. Spiders. And other bugs. I was not pleased with my time there at all. Then got told when i wanted to rent a truck for one way trip to my new home that it would cost more than a round trip. How??? Even with it being in the same town and down the road. Not right. I can go on and on but that is just the begining.

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