Sarah Hagerbrant, DO

I am deeply disappointed in the lack of support and basic care coordination from Dr. Hagerbrant. After a previous experience within this practice where a referral led to a seven-month wait for a specialist—only for the tests to come back negative—I requested a simple, external lab order (H. pylori/SIBO) to determine if a GI specialist was even necessary. Despite multiple polite requests for a clinical or policy-based reason why a Primary Care Physician cannot order standard external labs for a patient with chronic iron deficiency, I was met with dismissive, 'copy-paste' responses. Instead of acting as a partner in my health to avoid unnecessary specialist fees and months of waiting, Dr. Hagerbrant simply pushed me toward a specialist to perform a test that a PCP is fully capable of ordering through Quest. The refusal to provide a transparent explanation or to facilitate a basic diagnostic screening is a major barrier to efficient care. As a result, I will be finding a new doctor who actually cares about the time and expenses incurred by their patients. If you are looking for a physician who values your time and financial resources, I suggest you look elsewhere.

DON’T GO HERE. I wish I could give them zero stars. I went for one reason that they didn’t address in the appt and told me they would on my next appt. I went to my next appt and the doctor wasn’t the person I saw, I saw a nurse who had no idea about the one thing I wanted to talk about. Now they want me to make another appt where they’ll just tell me “we’ll talk about it next time” yet again so they can just keep billing my insurance and wasting my time. Don’t go here unless you want the runaround.

I had a great experience. My doctor is very hard working and talented. She never failed me so far. She's listening, she's caring, she's patient & professional. The front desk is doing their best to provide quality and professional performance. The phlebotomist is skilled, patient & polite. I highly recommend this location.