RestaurantJacksonville 3.9 (648)
Own this business and don't want to be listed? Remove my business. Something wrong here? Report a problem.
Premium listings show a 60-second video here. See Premium
Restaurant in Jacksonville, FL
Is this your business?
Claim it free to fix your info, add photos and a video, answer questions, and post deals.
Claim this listing3.9 on Google from 648 reviews · Read on Google
Recent Google reviews
JUST DONT! Either the place is under new management or they are going under. I’m not sure which one, but they are cutting every corner they can think of. Up to and including giving customers rancid, old, stale, or mystery food that can make people sick. I have frequently gone to this restaurant for YEARS. The service from the head waiter (an older Asian gent) was always pretty tense and rude until the end or middle of you service ( depending if he felt like rushing you out today). That’s when suddenly he’s all smiles and jokes for a tip he WILL try to softly guilt and bully you into. Despite this the food overall was great with large decently priced plates, but I really stayed for the Buns (Baked Pork and pineapple). It’s been about 6 months since I’d been there, so I was excited to go back to get all our favorite foods again. The moment we go is it is an absolute ghost town. We go in, look around, and see no one. We just seat ourselves, and about 5 minutes later the head waiter comes over sets menus down and we place drink orders and look over the food. We order drinks, baked pork buns, pineapple buns, cashew chicken, house fried rice, and sticky pork rice in lotus leaf. The ALL Pork sticky rice had weird random bits a chuck of chicken and a chip of sausage. I was told they do it like this now. The rice had ZERO flavor and the cashew chicken was a huge plate of veg drowning in rancid brown/grey sauce with dry chicken and mushrooms shreds sprinkled in. The only good park were the pork and pineapple buns and half of those were burnt. We didn’t touch the overcook rancid chicken or that lotus leaf stuffed with random muck and went so far as to try to return it multiple times. When it came time to leave hungry and unsatisfied I refused to pay for the cashew chicken and lotus leaf. I totaled everything we kept in front of the manager he printed me a new receipt and accepted. I paid $50 for everything else ( 3 drinks, 2 pork bun, 1 pineapple bun, and House fried rice) with exact change. The manager accepted payment, put it in the till, GAVE ME A RECEIPT but then tried to keep us from leaving. He wants us to pay for the other stuff too still. When I refuse he decides to curse us out instead and argue instead.
Food was overall poor. Soup dumplings basically inedible and broken upon serving. It seems they make them extra doughy to compensate for how long they're likely to sit around before serving. Spare rib was tough. Pad Thai (yeah a weird choice by the table for dimsum but I didn't order it), was soupy but palatable. The easier stuff, pan friend dumpling, pepper shrimp, faired much better. Service was slow. Server was nice enough but a bit sheepish. I can't be too mad at him because he was clearly the only one working front of house. Overall though it was a disappointment. It was a special event and I even made that clear to the server. But I don't think there was much he could do about it. Would not come back, especially with better options available.
Good dim sum place!!! Service was prompt and good! Looking forward to trying more dim sum and other dishes!! My favorite was the shrimp rice roll! Will be back!
The guy that seats you and serves you will come off a bit brash but he's okay. If you don't know what's on the menu you kind of have to order it and then just figure out if you like it or not. There's no explanation next to some of the items. It's really good food. I tried to get the tea a couple of times but when I ask about it dude has no interest in explaining it. He did stop me from ordering it after I said that I have a dairy allergy so that's good. Be ready to order quick and he's going to drop the bill before you finish LOL. Again, it's a good place though. Enjoy!
Absolutely amazing! S&R Dim Sum is a true hidden gem. The food is incredibly flavorful each bite packed with authentic taste and quality. The dumplings? 100% awesome. Perfectly steamed, juicy, and bursting with flavor. You can tell everything is made with care and tradition. Highly recommend this place if you love real-deal dim sum. Can’t wait to come back!
Reviews from Google. See all on Google Maps.
No 904biz reviews yet. Be the first.
No questions yet.