Property Management Systems

Nobody answers the phone. My property manager Maria Herez only works on Thursdays according to her voice mail. I've tried the operator which is just a voice mailbox. No one in sales or billing will answer the phone. There's no way to get in touch with them.

I paid my HOA fee and when I looked at my bank account they took out 3x!!! I am furious. Have placed multiple phone calls to get resolved still waiting for them to credit my bank account!!! As well as this caused me late fees I am asking them to reimburse!!

The worst customer service. They don't respond to calls, but they are very quick to cash your dues check.

For some reason I keep getting my Mother's HOA booklet. I have called them 4 times to get it fixed and 4 times they said they fixed it. She doesn't live with me. She sold the house and I still get her booklets. They even have my dad's name on it and he hasn't lived in the house in over 20 years. It was my mom's house. I tried to call them (this will be the 5th time I ask them to fix it.) after hours and the answering service is ran by one lady. She told me to call back and refused to take my message for the office. When I called back I had mentioned the last person wouldn't take my message. When I asked her, "doesn't answering services take messages?" She huffed,, stayed quite. When I spoke again, she started yelling at me. It was the same lady, she starts yelling at me again when I tried to explain why I need to leave the message with her and then hung up on me. I tried to call back later and it was the same lady, again she hangs up on me. I ended up loosing my temp completely. I work customer service, so for me to get mad at someone for doing their job, they are obviously not doing their job. All she had to do was take a message. She acted like I asked for her first born. They are beyond unprofessional. This company is just intrested in money. Not anything else. All I want them to do is stop mailing me stuff that doesn't belong to me.