RooferJacksonville 4.9 (136)
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Roofer in Jacksonville, FL
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Roofers did a great job on the project. They worked with me on my newly discovered bathroom fans and kitchen range exhaust vents which were not venting to the exterior; they worked with me on making the 3 locations vent correctly. They replaced the damaged decking. The roof looks great and cost is unmatched when compared to most other places. They arrived, walked around and did what was needed for the quote which I received the same day on my email and had a detailed contract. They have a loan affiliate which gives a financing option. Materials are printed out on sight for your roof and I guarantee you this is helping them save on logistics which are savings rolled over to the customer. Prime Roofing did a great job on the cost including repairs, options available, colors available, standing seam with clips and Kynar coated metal, 24 gauge, continuous ridge vent, added vent caps, and left the place as if they were never here. All debris removed and bill sent over email. The efficiency on the quote, contract, options, signing contract, financing and scheduling the inspection were on point. Glad I had 4 roofers competing on the job and only 1 was close on cost but it was an informal quote and no other variables were compared. Cry once and get your metal roof from Prime with no exposed fasteners! Pay for some and finance the rest. Pay it like a car payment. My Insurnace already decreased nearly 50% to the penny! Perfect time to explore clips in the attic for Insurnace purposes. Get multiple quotes, no need to trust me alone.
We recently chose Prime Roofing for our new roof and couldn’t be more pleased with the result. We went with Owens Corning Duration Designer shingles in Black Sable, and the finished product looks outstanding — clean lines, sharp contrast, and a true architectural upgrade to the home. What really set Prime apart was their contract and overall professionalism compared to the other companies we evaluated. Their proposal was detailed, transparent, and clearly spelled out materials, underlayment, scope of work, and installation standards. There were no vague allowances or gray areas — which gave us real confidence before signing. Also no deposit required! Others wanted alot up front, one had a “I will sue you for a negative review clause” and another wanted full payment when the permit was pulled (before work even started!) Andrew was the overall contact for me and he was great. The crew was well organized and Andy was the lead carpenter and did a great job with Ascend siding (lasts forever) for the chimney. The chimney/wind cap was custom and turned out great (see pictures)! Everyone was respectful of the property, and the project moved exactly as outlined. If you’re comparing roofing quotes and looking closely at who to choose, Prime Roofing stands out. You may see older reviews (>5 years old) saying there were nails found after Prime left. I found 1 nail in the crack of a paver. If you are a homeowner and expecting absolute perfection, good luck to you. If you are a homeowner who wants an outstanding roof at a competitive price and is willing to walk around the house for 20 minutes to see if you can find a nail after Prime Roofing leaves, give them a call. Prime Roofing is highly recommended.
Prime did a great job on both my and my neighbor’s roofs. This was not an easy project; it’s three stories up and there were several skylights. They expertly completed both projects on the same day. Andrew’s communication was excellent. He returns calls and texts almost immediately. Try to find that with another roofing contractor. Garrett did a thorough clean the next day. Mark, the owner is a very good guy. Their pricing is highly competitive. The warranty is outstanding. You just can’t beat these guys. You can confidently contract with them and know your project will be done right.
I had a really great experience with Prime Roofing. From start to finish, the team was professional, easy to work with, and genuinely cared about doing a good job. The quality of the work turned out great, and you can tell they pay attention to the details. Anytime I had a question or concern, they were quick to respond and made sure everything was handled. Overall, the whole process was smooth and stress-free. I’d definitely recommend them to anyone looking for a reliable and trustworthy roofing company.
Prime Roofing did a fantastic job on replacing my roof and rebuilding my chimney. The entire team is very professional and provide excellent communication from the initial estimate to days after the roof replacement. There were zero sales pressure tactics at any time. 30 days went by from the initial estimate to when I made a decision to select Prime Roofing. And there was never any pressure or frustration on their end. This was a tough decision and Prime Roofing educated me for several weeks before I eventually selected them. And they were easy and comfortable to work with during those 30 days. Their final invoice was exactly the same as their initial estimate. They have their own in-house crews that were tremendous on the day of the roof installation. The entire process Prime Roofing outlined went according to plan. There were no surprises on the day of the build, no additional or hidden charges, no headaches. I strongly recommend at least reaching out to them to get an estimate. Even if you do not select them, their insight and professionalism is worth a free estimate. 5 Stars to Prime Roofing!
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