RooferJacksonville Beach 4.9 (143)
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Roofer in Jacksonville Beach, FL
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Estimator came out on June 19 and sent me a quote on June 21, which I signed and returned the same day. Several days went by without hearing anything, so I called multiple times to try scheduling my roof repair. No one answers, mailbox is full. I finally used the contact form online, which was replied to instantly promising I would be on the schedule by the end of the day. That was 5 days ago. Even though I'm a repeat customer and have recommended Neligan to other people, I'm clearly not a priority for them. Disappointing. Edit: that is not at all what was communicated, and if you ever bothered to contact me, you would better understand what happened. As stated below, it's a bunch of excuses for a lack of communication. Being told a week out for repairs is completely understandable. Not contacting me for a week, then promising I would be scheduled by the end of the day, then continuing to not contact me is just bad business.
These guys did an amazing job on our roof. They started on a Monday and finished mid day on Saturday. They worked hard and long hours to get the job done. Every day prior to finishing work they would clean up the job site before leaving the job. Juan the supervisor was on the job inspecting the job and working every step of the way. Juan was extremely knowledgeable of roof construction and had some ideas that we implemented based on his recommendation that made the roof far superior than the initial design. I cannot say enough about how awesome this company is. They did such a great job that I know they picked up at least two additional jobs from our neighbors. You cannot go wrong with this company!
Oops! I should’ve called Neligan first. I ended up calling three other ‘Construction & Roofing’ companies. Two didn’t call back, and the one that did came out to give an estimate. I never heard back from them. Nick came out and checked everything over. He sent me the estimate the next day, just like he said he would. They did a great job and finished the work on time. We did have a small issue after they were done, but Nick came right out and fixed it. I’m so happy with the new gutters! I’m thinking of getting more gutters now!
Neligan Roofing did my roof first roof repair around 15 years ago. I had several companies come out but none were able to fix the leak in my roof. Brian was able to identify where it was coming from and fix it the same day. Later when we were required to replace that roof because of the insurance company requirement, Brin and his crew came out and replaced it within a few days. They cleaned up each day and didn't leave a mess like other contractors. We also have had Neligan work on several of our rental homes where he repaired roofs and even replaced a few. As a long time client who has used him on multiple properties, I would highly recommend his company and service. One of our homes had a leak and he found that a bullet had actually hit the roof and caused a leak. He found it and fixed it even though it was not a problem caused by his installation.
We had a great experience with Austin from Neligan. He was kind, professional, and took the time to thoroughly assess our situation. He clearly explained the issue, answered our questions, and provided a detailed written estimate for the repair. We really appreciated his knowledge, honesty, and attention to detail, and would highly recommend him to anyone looking for a reliable and professional contractor.
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