Mitchell & Williams Realty, LLC

STAY AWAY FROM THIS LEASING COMPANY. For starters if you look at the pictures attached you can see I left the property in excellent condition. For them not to give me my deposit like they said within 30 days is unprofessional. This was what was in there contract mind you. If I could give them no stars I would. I have been an excellent tenant for the last 12 months. I have paid my rent on time and sometimes before the new month starts. Do to the fact that I have had to get the AC replaced because I refused a window unit I feel I'm being penalized. Not only that I had to send them a certified letter because of a leak that left a whole in the ceiling of the bathroom from a roof leak. Every time it rained the leak and whole in the ceiling got larger. Again not my fault. I feel when I pay my rent and it's done in a timely manner so should my repairs. Here it is October 2nd, 2017 and I have not gotten any notification about my deposit. Now that's unprofessional! I followed the move out instructions and took the pictures below to ensure I had proof of no damages and the grass was cut ass per move out instructions. I did what was required in the time it was required. Why can't I get proper notification in the time they are required and that's WITHIN 30. Be mindful of this company. It cost me a $100 application fee and of my required deposit they are keeping a $100 cleaning fee. Not sure why if you look at the attached pictures. It's probably cleaner than it was prior to me moving in. My next step is to be in contact with my attorney. I also filed a claim today with BBB in reference to this matter. STAY AWAY from MITCHELL & WILLIAMS, LLC. You may or may not have the experience that I've had.

I too believe the reviews are generated by the company. As a tenant i rented from Mitchell and Williams for 4 years. Throughout those 4 years I didn't have any problems whatsoever until the end of the fourth year. My kitchen sink begin to flood anytime I ran water. I contacted them in October of 2018 to make them aware so the issue could be fixed. They sent out a plumber and once the plumber gave them the invoice of what the price would be they refused to repair it. Needless to say i was without a kitchen sink for 3 months. I moved out in Jan of 2019 and still didn't have a sink. Now on to the present I moved from their property on Jan 28 and turned their key in. Today is March 9th and I still have not received my security deposit, a courtesy phone call explaining the hold up, or an apology for not only holding my deposited pass the allotted time but also for leaving me without a sink but still wanting their money on time monthly. They are VERY unprofessional and there is no one to talk to about your problems outside of the receptionist who can only do so much. I was told my check would be expedited a week ago still no check. I've contacted the better business bureau, Housing, on Monday I will be contacting legal aide and whoever else I can to let them know how unprofessional these people are. Please dont waste your money with them!!

They are horrible they refused our rent money last year and threw us out on the street my son and O had to live in the car for 6 months because of them. They take forever to fix anything. Our well broke twice in a month first time we went 3 days with no water second time we went 7 days with no water. They didn't even offer a discount on the rent which included water. I agree with the people about the good reviews they are writing themselves are having their friends write them. Sorry the bad outweighs the good. If they had a no star option that's what I would give them. They don't deserve 1 star for their horrible service