MAA 220 Riverside

Recent Google reviews

• Josef Lindberg 1 · 2 months ago

  I do not recommend living here, at all. They will nickel-and-dime you every step of the way and won't address issues with bad smells in the apartment. I lived here for 2 years. During the second year, I moved to a new unit within the same apartment complex. However, there was a terrible smell when I moved in, so I filed a maintenance request to get it resolved. They told me there was a flood right above my apartment unit; however, nothing was done during the visit, and they said there's nothing we can do. It was probably mold or something, I'm not sure. They told me to let them know if the smell is still there after a week or 2. A week or so goes by, and the smell is still there, so I file a 2nd maintenance request. Once again, nothing is done, and they essentially tell me to deal with it. So I was forced to pay rent on a place that wasn't going to be fixed. I was very disappointed that this is how they treated a unit that clearly had a smell issue; it was awful, and nothing was done about it. Fast forward to moving out, I was ready to leave due to the smell and other issues with the apartment. I followed all of the procedures they asked of me for a move-out. I patched up the walls, cleaned the whole place, and vacuumed. I also rented a carpet cleaning vacuum for the bedroom/closet, per their request. I spent all weekend vacuuming the area to make sure there wouldn't be an extra charge added to my account. I also filed a request for a building manager/associate to conduct a walk-through to ensure everything looked okay before I moved out. She said yes! Everything looks fine, you're good to go. After I moved out, I received an email saying I owed them money for not cleaning my bedroom, even though they had told me everything was good to go. I disputed this and discussed it further with MAA managers. They didn't care and still forced me to pay them for something I had already cleaned on my end and had been approved. DO NOT LIVE HERE. They will make sure to nickel-and-dime you every step of the way when you move out. There are plenty of other great options in the same area where friends of mine had no issues like this. Their management style is disappointing, and that's probably why they have new people working there all of the time. I would recommend going to Vista Brooklyn, Brooklyn Riverside, River House, or SoBA. Anywhere buy MAA 220 Riverside. You will regret it.