RestaurantJacksonville 4.5 (2171)
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Restaurant in Jacksonville, FL
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Claim this listing4.5 on Google from 2171 reviews · Read on Google
Recent Google reviews
This was my third time visiting, worst and last after giving multiple chances..drove from Yulee hoping for at minimum a decent meal,instead I was played like a fiddle. Here's how my order broke down: Corn nuggets: $5 something for just 5 cold, soggy, and half-cooked nuggets with a random piece of a potato wedge in the box. I'd pay 20 bucks for corn nuggets if at least cooked right. Gizzards: Soggy and tasted like they had been refried multiple times with no seasonings. Shrimp: After waiting nearly 30 minutes fighting off homeless people hanging out at the front door like vultures , received 3 burnt so called "shrimp".... The food was trash-can quality at best..Throwing away was the only option or I would've wasted time & effort to get a refund.. Tea must be made with dirty mop water with all the unknown debris floating in that bad boy and it smelled sour so I can't imagine the taste 🤢 Zero quality and terrible service!Management really needs to get this kitchen in shape or possibly get the management in shape or lack of management 🤔. The staff's attitude was awful, except for two young ladies who were polite and nice. The guy assembling the plates was having to argue with the cooks just to get them to do their jobs. It makes no sense to charge top dollar for super low quality and small portions compared to other fried food joints in town. If I could give negative stars it would be negative -4 maybe -5... hopefully this will wake up the owners or at least help people not waste their hard earned money / time.
I order Jax A LOT my food be fresh and hot. I devour it every time, even got the app as well. I didn’t take a before picture but I took an after. It was the 3 wings and fries, mozzarella sticks, and 2 marinara sauces.
I love this place, but I’m giving it 4 stars because of the online ordering system. When I tried to place my order, it required me to pay extra for a substitution that shouldn’t have had an additional charge. Because of that, I couldn’t complete my order online and had to order in person instead. Rather than having my food ready when I arrived, I ended up waiting in the parking lot for about 20 minutes. I hope the online ordering process can be improved because the food and service are otherwise great.
Everything was good, I would say maybe more fries or another side... But the quality of food was good and there is a lot to choose from
The chicken and fries are always fresh and if you catch their lunch special you can't beat the deal at all. My chicken tenders today was so light and perfectly crispy. Haven't been disappointed yet.
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