Event VenueJacksonville 4.4 (242)
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Event Venue in Northeast Florida
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Claim this listing4.4 on Google from 242 reviews · Read on Google
Recent Google reviews
Can't say enough nice things about Antwon and the entire crew at Jacksonville Bounce House. We have rented bounce houses for three little boys birthdays for the past three years and have never had any issues. They are always prompt with calls letting you know when they will arrive and pick up. The houses have always been clean and in great shape. The variety of houses they have is also a plus. We have been able to match every party so far! Feel confident if you are looking for a company that communicates with you and does what they say.
Event Venue
4720 Town Crossing Drive, Jacksonville
Larry and his team are the best! Everything from booking to setup was smooth and professional. They arrived on time, set everything up quickly, and made sure everything was safe and secure for the kids. The bounce house itself was super clean and in great condition, which I really appreciated. The kids had an amazing time and stayed entertained for hours. It honestly made the whole event so much easier and more fun. Highly recommend if you’re planning a party or event for kids. Will definitely be using them again!
I do not recommend this company. They were unreliable, and the customer service following the issue was very disappointing. I had a birthday party scheduled to start at 9:30 AM, and the bounce house was supposed to be delivered at 8:30 AM. It did not arrive until 9:45 AM—after the party had already started. To make matters worse, the generator they provided did not work, so the bounce house was not inflated and usable until approximately an hour into the party. Thankfully, the venue I rented was able to provide an electrical hookup. Without their help, we would not have been able to use the bounce house at all. Despite the late delivery and nonfunctioning generator, I was not offered any refund on the bounce house rental itself. They simply removed the generator charge. There are plenty of things to worry about when planning a birthday party, and whether the bounce house will arrive on time and actually work should not be one of them. With so many other bounce house companies in town, I would recommend choosing a more reliable company and avoiding the unnecessary stress we experienced
I do not recommend this bounce house company. Overall theme...Dirty/moldy waterslide, late delivery, and extremely poor communication! We rented a waterslide for my daughters birthday party on 4/18/26 (I waited a month to post this to give Larry a chance to contact me after I left him several texts and voicemails). It started out great with a message stating they could drop off early day before due to a busy weekend. We accepted and Im like ok, cool. They gave us a time window over text between noon-5pm for drop off, but didnt show up until 7:45pm (no call/text prior). Thats when it kept going downhill. It was a dual blower slide due to the size and apparently, they grabbed an undersized fan and it wouldn't inflate all the way. Antwon said he would be back first thing in the morning to swap it out (I asked what first thing was and he said 10am). Next day arrives and its approaching 1100 and still had not heard from them on the replacement blower. We called Larry and left a voicemail that the party was starting at noon. They called back stating they would be there in 45mins. They arrived and set up the blower and it worked. It was clearly dirty and moldy smelling though from the previous use so I asked if it was going to be cleaned before the kids could use it. They obliged and asked if we had any towels, cleaning supplies, and a broom they could borrow to clean it since they were not prepared for that. Seriously??? Its now 1230 and they were still cleaning while the kids waited. They finished the best they could and said they would be back after 6pm to get the slide. Again, 7pm rolls around with no call/text, no show. I figured they got busy and would be there the next day. Fast forward to Sunday, I had some errands to run, but my wife stayed home in case they came to get the slide to ensure the back gates were open. I finished my errands about noon and was pulling in as they had most of the slide rolled up. I didnt realize at the time that they had rolled up both of my 100ft extension cords and put them on their trailer (after I told them the day before that they could use my personal extension cords due to placement). I figured they had set them aside somewhere, but that was my mistake. I walked into the house to get them a bottle of water since it was hot and as I was coming back out they had the slide on the trailer and were already pulling off. Little did I know they had made a huge rut turning around in my yard from their truck and managed to drive right thru my firepit knocking the blocks over. No big deal as they can easily be restacked. I called Larry and left a voicemail followed by a text about the firepit and missing extension cords. As mentioned above its been over a month and no reply (even though I can see the text was read). Probably wont ever see my extension cords again either. Shame on them for their poor product and service. I do not recommend them.
I ordered a bounce house and the day that it was delivered. I noticed it was not the correct bounce house. I contacted The company and asked where the bounce house I ordered was and he said oh the one you ordered was not blowing up correctly. That was the first issue because now I had a bounce house with a huge unicorn head sticking out of it. The second issue was the bounce house that did get delivered was disgusting and when I notified the company they made it seem like it wasn’t at all, and they said that the delivery driver cleaned it which he did not, and we have cameras in the backyard that prove otherwise I was then told that someone was going to come clean it before the birthday party no one ever showed up. So I had to get inside the bounce house an hour before my daughter’s party and clean it so the kids could play. I wasn’t going to relieve a bad review, but now they are not even responding and are handling things very unprofessionally.
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Event Venue
1719 North Main Street, Jacksonville