Hidden Treasures Childcare

We love this daycare for our kids. The entire staff has a passion for taking care of and teaching our boys. We highly recommend this daycare if you need a safe trusted environment where structure and learning is used everyday. Thank you girls.

Can’t get through to them on the phone is there another number to call? How do the parents contact if they need to speak to someone at the center about their kid? Number on Google just rings n rings no answer thanks

My daughter has attended hidden treasures since she was 2 months old. She is two now and thank you to the wonderful teachers at hidden treasures my daughter is potty trained, counting to 15, knows all of her colors and is forming fairly developed sentences. The list can go on. I also love that she has exposure to English and Spanish language. This daycare also has some of the most fair rates in the area. I couldn’t be happier with the daycare itself and the teachers.

I’m truly disgusted with the experience I’ve had with this daycare. I just knew from the first day I dropped them off it would be a disaster. On the first day of drop off they had multiple kids in one room. When I got there I asked if I could see my child’s classroom and they stated I wasn’t allowed to come in which was a HUGE red flag. I have twins and they didn’t know neither one of my kids’ names. We were told that pictures would be uploaded weekly of our kids which NEVER happened. They were there 3 months and we received 2 pictures and that’s cause it was a holiday. The director of the daycare is NEVER there. When we call they never answer the phone. I asked for a receipt on the app that was used for communication and I never received a receipt until I reached out to ELC. They then charged a late fee for the lack of payment when we had asked multiple times for the price of payment. Every time my kids were picked up they’re nose were dirty, as well as they never put they’re diapers on correctly. They would stuff they’re shoes on to the point that the tongue would be at the bottom of the shoe, causing their feet to feel discomfort. Finally after removing my children we were told that we would receive a final receipt and they said it would be emailed. That never happened so it delayed our transfer process. This has to be the worst experience ever with a childcare establishment and I have 5 kids so I know. If possible, please read into the consistent commented issues before placing your children here.