Therapist & Counselor
14540 Old Saint Augustine Road, Jacksonville
Therapist & CounselorJacksonville 3.5 (15)
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Therapist & Counselor in Jacksonville, FL
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Claim this listing3.5 on Google from 15 reviews · Read on Google
Recent Google reviews
I see Megan Rockwood for therapy and Donita Jones for med management. I wrote an email to Donita that makes me cringe when I think about it and when I tell you this Nurse Practitioner was both a professional and an angel to me, I mean it. In the past I've had psychiatrists who made me feel like if I did not communicate in such a way they would dismiss me. Donita also talks to me both as a NP and in a friendly way. She makes a conscious effort to make her patients feel comfortable and safe. Highly recommend but she only is at this office on Mondays. Thank you, Mrs. Donita! Megan Rockwood has grown my self confidence and understanding of my trauma and how it has impacted my mental health significantly since starting treatment with her. She legitimately cares about people and fights for her patients rights as much as she is capable of. She is also highly educated in a multitude of subjects involving how our brain works and how our evolution as humans impacts our daily lives. Thank you, Mrs. Rockwood. The only issue I have had with this office is that billing does come down to going on the website and making payments yourself which is an easy, simple process. There isn't a "front desk" associate anymore, the best way to get ahold of one of the providers is to dial a direct extension. They are usually quick to get back to you. I believe that is the main reason for any bad reviews about this office.
I met with Megan a few years ago, and found her to be quite the listener, intuitive, open, and very knowledgable. She afforded me the opportunity to express years of "information" in a short period of time, and was able to summarize this experience along with documented history in a very professional and succinct manner. I most highly recommend her.
Donita Jones is absolutely amazing. She is attentive, approachable, and relaxed. Very high attention to details and an amazing memory .
Stephanie has helped me grow in ways I couldn’t even imagine. Learning how to cope she really did a good job during my transition of care!! LOVE YOU STEPH!! 😁🙏🏼🙏🏼
False advertising which insurance they actually take. Was charged an out of network fee even though Megan specifically stated she was “in network”. Found out 12 sessions later that she wasn’t an in network provider until i called my insurance. We worked with Erin Brown, too, and did not like her style for marriage counseling. Will not be going back.
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