RestaurantJacksonville 3.7 (298)
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Restaurant in Jacksonville, FL
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Claim this listing3.7 on Google from 298 reviews · Read on Google
Recent Google reviews
I live in the neighborhood and since it's close I give them my business but anytime I actually go inside to order the customer service is non existent. You can walk up to the counter with a smile, say please and thank you after every request and just get a bothered, rude energy back. I kid you not, the last time I was in there the older girl who was taking orders swiped my card, pushed the receipt at me and said "sign it" 😂😂😂😂. I understand that it may be a family business but if she's that miserable being there let her go do some normal kid things. I don't know how old she is but it seems like she's been working there and being rude since she was in elementary school. I don't know if it's cultural or if certain people just aren't welcome or what. The food is usually good but the prices are high. If you order two appetizers and a combination plate you're already at $40. People won't mind a price increase if they receive a little friendly customer service. I won't be back, at least for a while just wanted to bring this to your attention. If you're going to do business in the neighborhood it won't hurt your business to be a little friendly to the people who keep you in business. Best wishes!
I order some food from here and it’s the most amazing food I ever tasted. My mouth couldn’t stop watering from the smell of the food and I even wanted to order more after eating my meal. I’ll definitely come again next time. And the service is impeccable with lots of smiles and laughter I couldn’t be more pleased with this place. And definitely for sure recommend this place to anyone looking for good services and delicious Chinese food. Update: Every time I come here, the clean atmosphere here makes me feel very comfortable. Most importantly the food here is fresh, delicious, and flavorful. I still want to eat again.👍👍👍
Delicious. I ordered chicken broccoli for the first time, and it was the best. The sauce was so flavorful, and the chicken was so tender and good. Everything is so fresh and hot. I used to order chicken wings before and decided to also try out the chicken broccoli and it was the best meal I encountered. The service was good, and I definitely will come back again and order.
The food is delicious but the customer service could be way better for when I call to order. The lady sounded like she was annoyed and was rude.
UPDATE: The food lately has always been fresh, and chock full of ingredients, they don't skimp! I feel I can honestly say this is the best Chinese place lately that I've ever gotten food from!! The food is excellent! I ordered the house chow mein fun...it was so good! I ordered one from wok and roll a couple of weeks ago.. I'm sorry to say it was awful... It had no meat in it and no flavor. The chow mein fun served here was so much better. If you've never tried it before, it's a dish I would highly recommend. Also, their hot and sour soup lately has been excellent... I wouldn't get it from anywhere else. It was full of flavor and full of ingredients...very, very good! This is a small family-owned business... They are always very polite and always provide the best they can.
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