Duval Realty, Inc.

We work with Gilli on several properties and she does a tremendous job communicating with us. Gilli is so professional and we appreciate the knowledge and transparency. As a vendor it is vital. Highly recommend this property management group!

Terri and her team are 5-star professionals that I can recommend to anyone looking for property management. They've gone above and beyond the norm every time we've needed them to step up on any aspect of our property rental.

Let me start off with everyone at Duval Realty is very polite and kind. They were able to place two tenants in our home over the last 2 years and made sure that we had rent paid by these tenants. Unfortunately they have also failed to do the management part of their job. We have over $1,456 in Damages that has been ruled by an insurance adjuster that it is not normal wear and tear. also stolen items from my property, a ladder, a wet dry vacuum and a shower curtain rod. We also had an unauthorized installation of a ceiling fan that does not add value but more of a fire hazard waiting to happen. Connie from Duval Realty informed me that the house was fine she did A Walk thru herself and issued a full refund of the tenants deposit. I had arrived at my house shortly after speaking to Connie only to find that there was an anchored TV wall mount to the wall, the back sliding door to the backyard was not working in fact it was damaged and water damage in the guest bathroom. They did however remove the TV mount left on the wall and did a horrible job. Between many phone calls,emails pictures and complaints Duval Realty has chucked this up to it's now been over 30 days and there's nothing we can do about it. keep in mind I have had phone calls and emails about the situation that started 3 months ago. It's saddens me to see that Duval Realty has not only shown that they are incompetent but that they also don't care and this is how they treat a military families home. I'll let the pictures do the rest of the talking

I recently bought a house in Spencer's Crossing. Duval Property Management has been so helpful and friendly whenever I call. The customer service is excellent and they really seem to care about the people who are calling. I have to mention two people specifically - Laurie and Christina - fabulous customer service! Thank you ladies!