Cue Luxury Living Apartments

My partner and I had the pleasure of working with Brittany during our move-in process, and I can't express enough how grateful we are for her assistance. From the very beginning, she was incredibly attentive and made sure that our apartment had everything we desired. Her communication was outstanding; she kept us updated throughout the entire process and was always available to address any concerns we had in addition being reassuring. Even after our move-in Brittany has continued to maintain communication and ensure our needs are being met, this has made us feel taken care of.

I really tried to enjoy living here but as the photos show, building 3000 specifically is filthy - which lead to a cockroach infestation and my move out just eight months after moving in. Every time the grounds keeper would clean the building a neighbor would leave another mess - vomit, pet waste, popsicles, chicken nuggets, crackers, trash bags placed directly on the hallway floors, plastic shopping bags with meat containers and other organic materials for insects to feed on, food scraps placed in improper containers in the trash room recycling bin. The trash rooms become filthy and do not receive enough attention, and the hallways continue to see a buildup of debris and dog hair. Many neighbors constantly violate valet trash rules, leaving their garbage out in the morning when pick up occurs in the evening. It is no wonder why five visits from pest control and a deep treatment could not rid my clean apartment of insects. While I am very appreciative of Natalie’s professional and kind approach to my personal situation, communication can be better on this property. The outside of the property is being repainted, which is great, however the promise to notify us when work would start on our building went unfulfilled, leading to me trying to move out efficiently while dodging power washing, painters and equipment, and with parking spaces blocked off by the building’s only elevator. Right to the end, living here was stressful and unrelaxing. I am so glad to have gotten out.

Cue is the best place I have ever lived! Everyday I wake up smiling and happy! Cue takes the term "luxury living" to a whole new level! Sarah and Brittany in the main office are your go-to's! If you are looking for a place to live they will go above and beyond to make sure you are placed in the apartment of your dreams and that it is everything you anticipated and more! I rented a three bedroom on the third floor sight unseen from a different state and Sarah was at my side the whole way. Every time I called she would spend as much time as it took to explain or to take me through a virtual tour and to help me transition from a northern state to the sunny state of Florida. Sarah's assistance went beyond her job as a leasing agent. To explain more fully You would need to understand that moving from a northern state the time deadline got shifted a few times due to the U-Haul truck breaking down and then a car breaking down. Sarah was in contact with me several times a day reaching out just asking how I was doing and how the move was going and offering her assistance with every hiccup we had. When we arrived it was past business hours and she didn't care she met us at the main gate and took us to the apartment and spent well over an hour just helping me acclimate to the new area and to my new home. Sarah spent a great deal of time explaining the least to me and all the terms making sure that I understood prior to arriving who the utility companies were to contact and what kind of renters insurance would be best coming from the north and not being accustomed to hurricane weather. Sarah and Brittany are extremely knowledgeable not only with the property in which they are leasing agents, they are extremely knowledgeable when it comes to Jacksonville, Florida living, and the needs of the residents. Cue luxury living apartments takes concierge service to a whole new level... They have an entire room dedicated to package delivery, they have wine storage, on every floor centrally located are trash rooms with a trash shoot and a recycling bin that is large. on every floor of every building they have storage units which is incredibly helpful. However, there is ample storage, more than I have ever experienced in any other apartment living, in the apartment. They even have garages that are covered with remote controls that have an entrance into each apartment building so you will never have to be exposed to the elements if you didn't want to. The workout room rivals the nicest gyms I have ever been in. The equipment, as is everything on the property, is brand new and state of the art. In the workout room is a refrigerator that is stocked with water protein shakes and Gatorade that is of no cost to the residence. They also have a snack area that has several types of healthy snacks for when you are done working out or mid workout, and these are all at no cost. They have a yoga room with a dance bar and all of the state of the art equipment for doing aerobics as well as several large mounted televisions that the residents have control over while you're working out. They also have a spin room that has several bikes in it and a large television take you can play cycling workouts. The pool... There are two of them and both are pristinely maintained and rival the nicest luxury resorts I have ever been in around the world! The furniture around the pool is as elegant as it is comfortable. Both pools are saltwater which is much healthier and more pleasant to swim in. The landscaping around the pool is breathtaking! Every time I swim in the pool, which is almost daily, I find myself in disbelief that I actually in such a luxurious community! Off of the pool are a men's and women's restroom that also includes a shower, and on the pool deck are a few outside showers so you can rinse off real quick before getting in and before leaving. In the next days and weeks to come Sarah and Brittany have continued to go above and beyond to help me acclimate to Florida, find my way around, and helped me feel like part of the Cue community family!