Christie's International Real Estate - Atlantic Beach

I called to inquire about a property in Saint Augustine. I very briefly spoke to Sandy for a very short time before I was told that the issue I inquired about with the property wouldn’t be addressed. Before I could even say ‘thank you for your time’, they had already hung up the phone. The lack of courtesy and professionalism is astounding. I can’t speak for the rest of the realtor team, but I can say that I would absolutely never trust someone like Sandy with any of my properties.

I can't say enough good things about the experience I had working with Alexis Gamel as our realtor. We were selling our house after the market cooled down due to rising interest rates. We never would have been able to sell our home so quickly if it wasn't for Alexis's hard work. Our buyers requested a long list of repairs; however, they were not willing to move the closing date. The result was that we had to get a month or two worth of projects done in less than two weeks. Alexis was incredible. She is well connected in the construction and home repair world. I couldn't believe how fast she had people at the house and issues fixed. We never would have been able to meet the buyer's requests without Alexis!

I visited this office to actually invite them to our upcoming real estate investor summit in 2024. The staff whom was identified to me by their broker, Cory, said the person that welcomed me with such rude and demeaning behavior was Alex. Very unprofessional representing the Engel & Volkers' brand and I hope they conduct training on proper customer service. After reviewing several of their one star ratings, I find the publishers' distasteful experience with this firm to be rather accurate. Don't list your property with this brokerage. Go somewhere else.

Joanie Heighes is such an excellent realtor! She was really easy to work with and modulated the stress of home buying. She's extremely genuine and cares about her individual clients' needs. She responded to every text and email, no matter the hour, or day, of week. She is a pro and you will not regret giving her a call.