Caliber Collision

I almost lost my 2019 Chevrolet Spark after Caliber Collision recommended to the insurance company that it be declared a total loss. What a surprise, considering that the day before, their service advisor had told me I would get my car back as if nothing had happened. To support its total-loss recommendation, Caliber estimated the repairs at $4,994, including anticipated supplemental repairs — based on a visual inspection. On top of being shocked by that conclusion, I also experienced rude customer service when I was told to deal directly with the insurance instead of “making them waste their time.” I took the car to Ron Anderson for a second opinion. They put the car on a frame machine, took measurements, found no damage to the suspension or wheel end, and determined that the quarter panel was 100% repairable. My car was ultimately repaired for $2,690, and the insurance company proceeded with a repair settlement rather than a total loss. If you’re looking for a body shop you can trust, ask for James Morse at Ron Anderson.

Repair work was done timely and with good updates. Had a door that needed to be repaired doesn’t line up with the latch as well as it did. Also while in possession of the shop something started affecting my interior causing some issues

Caliber Collision in Yulee did an awesome job on the repair, techs made the car look new again. Customer service, Blanca, is the best. Highly, highly recommend this shop, great bunch of people to work with. Kind, courteous and professional.