Billy & Sons Plumbing

Where do i start? We hadn’t been able to use our tub after moving into a new home because the old water heater was worn out and not keeping up. The plumbing team handled the water heater replacement quickly and efficiently, and the whole process felt smooth from beginning to end. erick was very involved the entire time, which gave the service a personal touch that you do not always see anymore. He reviewed the job, explained the pricing clearly, and helped lead the crew through the installation while also checking the finished work carefully. That extra attention to quality gave us a lot of confidence in the result. The whole crew was polite, professional, and easy to work with. I was also really impressed with the online billing and scheduling system. My estimate was sent by text for approval, and once i approved it, the appointment was set up right away. I also received helpful text reminders about the appointment time, which made everything convenient and stress free. samuel also took the time to share information about a rebate on the water heater and made sure we had what we needed before leaving. With the hot weather and daily household use here, having reliable hot water again has made a big difference. We will definitely use them again for future plumbing needs.

I found a serious leak in my water heater and it quickly became a stressful plumbing problem. The water around the unit was getting worse, and I needed fast help before it could cause more damage. From the first call, the response was quick, professional, and very reassuring. They let me know a plumber would arrive the next morning, and everything happened just as promised. Samuel showed up early, ready to handle the job right away. He inspected the leaking water heater carefully, explained what was going on, and walked me through the best replacement option in simple terms. I appreciated how clearly he explained the plumbing issue, the risks of leaving it alone, and what needed to be done to restore hot water safely. Throughout the visit, Samuel was polite, knowledgeable, and easy to talk to. He answered all of my questions, addressed my concerns, and made me feel confident that the water heater installation was being done correctly. It was clear he had strong experience with this kind of plumbing repair and replacement work. I was especially impressed by how organized and clean he was during the whole process. He protected the work area, removed the old unit carefully, and installed the new water heater efficiently with very little disruption in the home. After the job was finished, he cleaned everything up well and made sure the system was running properly before leaving. Because of the fast response and skilled plumbing service, my new water heater was working again in no time. The whole experience was smooth, stress-free, and better than expected. If you need help with a leaking water heater, plumbing repair, or water heater replacement, I highly recommend this service for prompt, dependable, and professional work. I would gladly call them again for any future plumbing needs.

Samuel is amazing and very skilled at troubleshooting tough plumbing problems. He always takes time to explain the service options, parts, and products in simple terms, which makes it easier to choose the right fix. He knows when a repair will do the job and when it makes more sense to replace old plumbing fixtures or equipment. He helped us choose and install a well pump, water filtration system, new sinks, and low-flow toilets for our home, and everything has worked great. He is also available when urgent plumbing issues come up, which gives us real peace of mind. When we had a major clog in the main sewer line right before guests were coming over, he responded quickly and got everything cleared out fast. Samuel is responsive, knowledgeable, resourceful, professional, and trustworthy. We have relied on this plumbing company many times for repairs, installations, drain issues, and general plumbing service, and we would gladly call again whenever we need a dependable plumber.

This was the fourth time I’ve had them out, and they’ve become my go-to plumber for just about everything. Beyond doing the work in a professional way, Samuel took a few extra minutes to check the older pipes in my home and explain what I should keep an eye on down the road. That kind of honest help really stands out. Every visit I’ve had has been excellent. They clearly take pride in their plumbing work and truly care about their customers. This is some of the most straightforward and reliable service I’ve used as a homeowner. They’ve helped with both emergency and routine plumbing repairs, new installations, and even corrected a poor solder job left behind during a kitchen sink install. Each time, they were respectful, did quality work, and helped me understand my plumbing system a little better. No surprises, fair pricing, an itemized breakdown, and the job was done right the first time.