Therapist & Counselor
14540 Old Saint Augustine Road, Jacksonville
Therapist & CounselorJacksonville 2.5 (11)
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Therapist & Counselor in Jacksonville, FL
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Claim this listing2.5 on Google from 11 reviews · Read on Google
Recent Google reviews
I came to Ashley when I was at my lowest.. At our first session I was nervous because I had gone through different therapists and none had seemed to fit. I was apprehensive about opening up to her because I thought she would be just like my therapists I've had in the past "scared of how I felt and scared of what I would say." Instead of getting nervous about my thoughts Ashley just listened. She allowed me to get whatever was on my mind at that exact moment out and then she responded. I knew then I had finally found my match. She understands me. Even though I have my up's and downs I know she's right there with me. She's kind and very patient and nonjudgmental. I am very grateful to have her as my therapist. I will recommend her to anyone!
I wouldn't even give her one star but I have to, to give her a review. She is awful and disgusting. I arrived early for my appointment and was sitting in the waiting area when she came flying out of her room extremely flustered and flushed in the face. She was worried that I heard her conversation on the phone. Counselors are supposed to have sound proof rooms for the privacy of the patients so I did not understand her behavior. Against my better judgement I went in her room for the counselling session. She shared with me what the conversation was about on the phone call which I felt was very unprofessional. The office setting and furniture was undesirable and uncomfortable, old and worn out with a funky smell. The worst part of the counselling was the words that came out of her mouth after I shared things about my marriage that bothered me. She shared with me that her husband goes to strip clubs and men will find a way to release themselves at least once a day. This had nothing to do with what I shared with her and she pointed to a Buddha statue on her window sill which I did not notice because of her cluttered room. I don't know what that had to do with anything and the reason I was there. She said she is not a Buddhist but likes what they stand for. The whole experience was awkward. She wanted to set up another appointment but I told her that I would get back to her. I had no intention of setting up another appointment with her. She is disgusting. I sent her a text the next day and told her that I would not be returning because of what she said and she became very unprofessional with me once again and said that I was not able to accept the truth about men. I told her that I was going to report her and I did. I have shared with other counselors what she said and they all said the same thing that she went against the code of ethics by what she shared. They were shocked at her behavior. I can't believe she is in practice. Totally disgusting and all men are not like that.
I didn’t want to give Ashley a star!! But u have to; to write a review on her. She needs to get her head together. The things she said to me that she will deny bc I am the “mental client”. She has issues to!! Especially with her anger. I am trying to learn to forgive her but having a really hard time with that. I’ve read some other reviews and I think the goods was asked to b put on. She is very verbally abusive and I don’t care what anyone says!!! I know what she said to me. I won’t nothing to do with therapy ever again!!! I am afraid I’ll meet someone like her again and they get mad bc I am not working on what they want me to!! I am paying them to go see them and talk to them!!! A therapist is supposed to make u feel better!! In the beginning Ashley was amazing easy to talk to etc. And then something changed! And she can not blame me. I am the client she is the therapist/professional and needs to learn to control her emotions. I could go on and on about her but I have proof etc. I will never b the same! I have changed this review about 4xs now. I want to share a whole lot more but things will come out in time. God says “ Vengeance is mine” meaning He will get those that have wronged others. It’s in the Bible.
The worst experience of my life and I have had many experiences with people, but you would think that when seeking out some type of therapy or”help” that you would at least get a little bit of professionalism, but this was the complete opposite. Ashley has made my life worse off than it was before I started seeing her in 2019 , going into 2020 when Covid started. We did plenty of zoom calls, but she would fall asleep on the phone, and even when I had went to her office, there were several occasions where I would be speaking to her and venting, and she would be snoring in the middle of our session . I let this go, and I still continued for another year to see her and have therapist client relationship, but then there was a point that she and my husband (now EX) would talk behind my back about me and she even showed up at my house ! which I found to be really bizarre and was upset with me when I told her that I would no longer be coming to her because she really caused a lot more harm and drama in my life then what was already going on. Then she proceeded to make it seem like she was going above, and beyond to be there to support me when I told her, and expressed to her not to come to my home. Then maliciously, she refused to answer any of my calls, and she also responded to me and called me “sick” and claims I threatened her. Lord after lies. I regret the day that I met Ashley and I would never recommend anyone to go see this woman. She is super Shystie and fraudulent. I’m trying to figure out how I can move forward with litigation because she went against HIPAA laws, and somehow she is clever enough to find the loopholes and cover herself . She is not a nice person and doesn’t deserve to hold her title and should have her license taken away.
I came to see Billie/Ashley 4 times and once over the phone. Every time it was chatting as if we were friends out to lunch. She told me very personal things about herself and other past clients which I found to be very unprofessional. I explained to her what my goals were in therapy and she consistently ignored them. I believe she needs a refresher course in her practice.
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