Atlantic Coastal Appraisers, Inc.

Don’t waste your time or money. For $475 it took me and my realtor several attempts to get a response from Joe he still didn’t reply. He said 4 to 6 days the appraisal would be done, at 7pm on day 6 we were calling repeatedly for a status check. He compared my 1.5 acre to a 0.60 acre. Another comparison had no 2 car insulted garage and no inground pool. My appraisal Joe either forgot about or rushed last minute. Please save yourself the trouble. Joes unprofessionalism with not responding to a customers communications was so stressful to me over the 6 days, even if the appraisal came back favorable, the lack of communication was unacceptable. Don’t recommend Atlantic Coastal Appraisals at all. Joe now your lying, about your several replies. Your text message substantiates that lie you are telling. I paid you for a service, I happen to work full time myself for a global organization and regularly on calls all day 7 to 7, so to place the blame on me for texting vs calling on the same device you apparently had with in your sight for your long day is further proof that you are not attentive or responsive unless it suits your preferred communication method. Which was never communicated as a preference to begin with. My obligation as a customer is to receive the service I paid for. A businesses obligation is to deliver the service it was paid to do. An honest opinion from a customer experience is not unfair, rather it’s feedback that an astute business owner would take into consideration. And the insults and blaming the customer still continues with another text insinuating the customer is not being professional. The issue has nothing to do with being a day late. I never even brought that miss up, Joe points out his tardiness himself. My issue is that I paid $475 and after the initial visit and onsite conversation I was ghosted by Joe. Getting a response required outreach from myself and my realtor. Imagine handing some $475 for a service and they decide not to be responsive. Joe, if I had my own company, and I failed to respond to a customer and was a day late. I would be calling the customer, not texting them they should have taken different action and placing ownership on the customer. I have blocked your number from further harassment and expect you not to attempt to contact me. I am not impressed by your attempts to insult or harass me because you don’t like a review about my experience with your service. Why would any customer want to continue to talk or work with a business or business owner that pivots blame on a paying customer, it’s not a customers obligation to pick up the phone and communicate it’s the businesses. The point of reviews is to state customer experience. Mine was less than and continues to be even more unsatisfactory.

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