HVAC & AC RepairMiddleburg 4.5 (45)
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HVAC & AC Repair in Middleburg, FL
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Claim this listing4.5 on Google from 45 reviews · Read on Google
Recent Google reviews
This review is to recognize two technicians: Adam and Derek. Both went above and beyond in the services they provided me. Each of them were very professional, knowledgeable and honest. Additionally, each of them were more than happy to go over every process of the service and taught me many things along the way that would be beneficial in the future. Furthermore, it was a two day fix due to discovering a part was needed on the first visit (no complaint). Adam diagnosed the problem within 5 minutes of arrival. Adam was on the schedule to come back out the next day. He called me the next morning to inform me that he would not be coming out afterall and explained to me that he had given a thorough brief to Derek about the issue and I was in good hands. Adam easily could’ve had Derek tell me there was a scheduling issue, but the fact Adam called me personally to let me know impressed me greatly and was much appreciated. I’d also like to mention Stacy and Laura. They were a pleasure to talk to in coordinating a time to come out to my residence. Mike (the owner) was great as well who was able to provide me with same day service due to the nature of my problem. Thank you all again. You have a great team.
In Florida's climate, a reliable air conditioning system is essential, and selecting a reputable company for installation and maintenance is critical. Air-Max Air Conditioning is that company we highly recommended for both new system installations and ongoing service. When our condominium required a new air conditioning unit due to the original system's eight-year age, Air-Max provided great service. They were professionalism and responsiveness, addressing our specific needs with care. They offered a competitive price, provided a clear explanation of the proposed work, and recommended a suitable unit for our property. The installation was completed on schedule and within budget. For the past five years, Air-Max has consistently maintained our unit. Recently, when we encountered an issue with moisture buildup in the air handler closet, their response was prompt and thorough. They implemented a monitoring system to collect data, accurately diagnosed the issue as insufficient airflow for proper moisture removal, and resolved it by installing a larger filter system and providing a us with new filters. Upon retesting, the system performed perfectly. Although the initial installation five years ago could have included this solution, Air-Max addressed the oversight at no additional cost, demonstrating their commitment to customer satisfaction. This level of accountability and dedication distinguishes Air-Max as a trustworthy company that stands behind its work. For reliable air conditioning services backed by professionalism and integrity, we highly recommend Air-Max Air Conditioning.
What first brought me to Air-Max about 15 years ago was me desperately seeking (from many) a solution to a parts shortage (at my then HVAC repair service), and an employee at Air-Max showing concern and kindness, researching the problem, trying to help. Next time, I called Air-Max. I've been happy with them ever since, but recently I was again impressed with their integrity, fairness (They never tried to oversell!), & going above and beyond to help me. Especially Brandon, their Service Manager, has earned my respect and appreciation! Actually, all of the administrative staff and service repair people have been great!
We want to give a shout out to one of your employees, Derek, who performed our maintenance yesterday. Derek was friendly, efficient and very thorough. We feel that he went above and beyond the service provided.
Mike the owner and Chris the service manager took care of an issue i had in my new home. The builder used Cool Connections to install the AC and they could never fix the issue with their installation. Called AirMax and they diagnosed the issue quickly, and had it repaired quickly and at a fair price. I also used them twice to replace units on my commercial property and it's been great. Smooth process and fair pricing. Highly recommended.
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