Wild Whiskey Arlington/University N

This is the best liquor store ever. The staff is always so nice and helpful.

Oh yeah, convient location for me and nice cashiers

I ordered 3 bottles of Salted Caramel Kahlua to be delivered and the store put in REGULAR Kahlua for the Door Dasher to deliver to me. This was a $90 purchase plus $50 for tips and fees to Door Dash. I called the store and explained they sent me the wrong product. She admitted it and said she was "sorry" that I could come get it that day. I explained I didn't have a car but I would try my best to get there. Then I am heading there within 48 hours of receiving the product expecting to replace the 2 regular for the last 2 they had in stock; what I actually ordered and paid for. I agreed to just being stuck with the 3rd bottle of regular (that I don't like & wouldn't have purchased if their system was run accurately.) I head there and call as I'm en route to be sure that the order was ready with the 2 they still had in stock with my name, which the lady had taken and assured me would be fine. Ended up they wouldn't let me return the unopened bottles and wouldn't let me just exchange the 2 perfectly sealed and packaged as received unopened bottles of regular Kahlua for salted caramel, what I ordered according to all records which showed in their system. Bad customer service and I'm a very loyal buyer of this product, but I will never purchase from here. They missed out on a very loyal buyer.