Car Wash & DetailingJacksonville 4.8 (1087)
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Car Wash & Detailing in Jacksonville, FL
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Claim this listing4.8 on Google from 1087 reviews · Read on Google
Recent Google reviews
I don’t recommend using this car wash at all. I have gone to other car wash centers, and purchased a basic wash, and my car didn’t still have a significant amount of dirt left on it. When I arrived Josh who claimed he’s a manager doesn’t greet you, he just walked up, and didn’t tell me anything about why he was there with a card reader to take the payment. He doesn’t actually have any people skills or customer service skills at all. I was actually surprised when he said that he was the manager. After leaving the wash section my vehicle was left with a significant amount of dust in certain areas. His claim was it’s because I should have paid for a more expensive wash. I literally was able to run my finger across the dusty, and it came right off. I even showed him the other side of the car, and he said it’s because the other side of the vehicle was not as dirty, so the car wash brushes were able to get the dirt off. I told him that I was not satisfied with the wash, and he said the same answer again that the wash should have been a more expensive wash for the car to become cleaned. It was my first time at this car wash and I won’t be back. It shouldn’t be that someone has to buy a high priced wash to get off regular surface dirt that could come off with my finger or towel. I didn’t even have to apply any pressure to remove it either. I voiced to him that I was not happy, and wouldn’t return, and there was no empathy or customer service satisfaction for any of my dissatisfaction. I would not recommend this place for anyone.
I had an amazing experience at Whistle Express Car Wash. Step went above and beyond to help get my van cleaned up, especially with all the bugs and bird poop that were stuck on it. He took the extra time and effort to make sure everything came off and that my van looked great. He was friendly, hardworking, and provided excellent customer service. You can really tell he cares about doing a great job and taking care of customers. He definitely deserves recognition for going the extra mile. Highly recommend Whistle Express, and especially Step - 5+ stars!
Brandom and Robit were very helpful and made the experience smooth and fast. Even though it’s an automatic car wash, they still had a great attitude, guided me through everything, and made sure my car came out looking super clean. Great customer service and very professional. I’ll definitely be coming back!😊
Exceptional customer service is few and far between nowadays. But not here! I had thousands of bugs on my truck. Mr Dwayne not only took the time, he did everything possible to make sure my truck was spotless! And it was!!! It was amazing. He went the “extra mile” in a big way! I’m a huge fan!!
I had a great experience at the car wash thanks to Houser. From the moment I arrived, he was friendly, professional, and clearly took pride in his work. He paid close attention to detail and made sure my car came out spotless, both inside and out. It’s not often you see someone go the extra mile, but Houser definitely did. His positive attitude and strong work ethic really stood out. I’ll definitely be coming back and would highly recommend asking for him if you want your car looking its best.
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